The Manor Elstree

Comentarios destacados

• A5340ITdavidd

  10 octubre 2020
  Poor menu and food and very noisy.

  Stayed here years ago when it was the Laura Ashley hotel and food and menu was superb. Now its changed hands and all I can say is its really gone down hill. The choice of main meal is very limited with burger, fish and chips and pizza the only real options, not really what I was expecting in a grand looking place like this. Ordered a burger which was burnt and dry as were the chips, had better in a cheap pub. My wife ordered chicken pizza which had no mention of the chicken being chicken tikka which shed already had as a starter. Another room had a party going on with loud bass and voices until 4.30am so virtually no sleep at all. Tried ringing reception to complain but was no answer so had to suffer it. This was a treat for my partner and was supposed to be a nice relaxing stay but we couldnt wait to get out. Sadly would never stay here again or recommend to anyone thinking of visiting.

  

• John F

  21 octubre 2020
  Disappointing Afternoon Tea

  We booked afternoon tea for five on 17th October. The menu on line looked very nice. Unfortunately the food was not as stated on the menu. It consisted of two finger sandwiches, mini bagel and a mushroom mini tart. We were all very disappointed by the selection. The scones were lovely and soft with a good selection of jam and solid cream which you could not spread. The cakes were mostly chocolate which were rather sickly. I must say the staff were very attentive. We did ask whether we could have more finger sandwiches but were told we would have to pay extra. The room where tea was served was very nice as was other parts of the hotel. As we were looking forward to the afternoon tea, this was a real letdown. I think if you book tea you must ask whether they are all sandwiches and not a mini bagel and mini tart. If we would have known beforehand we would not have booked. Perhaps the hotel should serve just finger sandwiches like most hotels do.

  

• Awisetravels

  02 noviembre 2020
  Lovely helpful staff

  The building is beautiful and we went for a quick walk/exploration on the grounds. The staff we interacted with were all lovely and polite. We stayed in the most basic room and that room was great and the bathroom even had a bath!

  

• 12345wendy

  05 noviembre 2020
  Very helpful staff and comfortable bed

  I stayed whilst my daughter was having surgery at a hospital near by, made complicated by Covid restrictions re visitors. I was very kindly allowed to check in early. Jo on reception was very helpful, as were all the staff. The room, in a modern annex, was fairly standard, but the bed was incredibly comfortable and I slept very well. The actual manor, where the restaurant and bar are situated, is wonderfully beamed and decorated sympathetically. Breakfast was very good, but my evening meal was a bit pubby however, I think under normal times their menu is different. Overall a very pleasant stay, in difficult times.

  

• Diana L

  07 diciembre 2020
  Much improved since new manager

  Very pleasant surprise and they have upped their game since renaming and new management. We were very happy to sit on the pretty terrace and the Manager came to congratulate us! Was 1 degree and misty! 1 thing I would highly suggest is some heaters. Would make all the difference for the winter months ahead. Hope to re visit with heaters installed.