The Lodge at Snowbird

Comentarios destacados

• Timothy O

  19 marzo 2019
  Bogus Road Closure Policy

  This is pretty much the only option for lodging a large group in Little Cottonwood Canyon. I was excited to find that, with the Mountain Collective pass, there was a great deal to be had. So, I booked a bi-level room at the Lodge--the pictures looked gorgeous. Why they named one hotel the Lodge and the other the Cliff Lodge, I've been wondering for years. My five buddies and I all arrived on a Thursday night. As soon as we congregated, we became aware of the mountain pass being closed for the night. This meant that we could not reach our hotel under any circumstances. One of my buddies called the hotel, spoke to "a manager," and was told that we could stay at one of the cheap places in town and would be taken care of. Cool, we thought. That would make the best out of a bad situation. We made the reservations, re-arranged our shuttle for the morning, and proceeded to a cheap hotel downtown. Many others seemed to do the same thing. The next morning (er, afternoon), we finally made it to the Lodge at Snowbird. In front of us, a guest we didn't know repeated the exact same guarantee that my friend was told. The man behind the front desk responded that he had worked there for some amount of years and he had "never heard of that." Rather than providing a manager's information, he kind of shooed the guest away. We checked in and said the same thing, we were shooed away in the same manner (and proceeded to get at least two hours of skiing in, so we were somewhat placated). Our stay was quite nice. The guestroom had a wonderful view. The lack of breakfast wasn't great, but the restaurant at the base of the lodge is very possibly the best in all of Snowbird behind Aerie, so it balances out. The pool area isn't much compared to the Cliff Lodge, suffering *both* from kids running around and random locals piggybacking their way in. Still, totally reasonable for the price. Anyway, the trip ended, we asked one last time for some type of refund, and didn't get one. When filing a claim for my credit card's insurance benefit, I had to produce a cancellation policy that specifically stated that the pass closure was not covered (yes, even insurance people were in disbelief that this was not in some way covered). I searched high and low, even on cached pages, and couldn't find it. I called the hotel and figured, hey, maybe it's not policy after all, but was told: "oh yeah that's definitely our policy, what's a good email address to send it to?" then waited three days, then called back, and, well, you get the picture. I never received the official road closure refund policy. When you're talking about a hotel room in NYC or another high-traffic area, of course you can use the excuse that a room already being rented represents an opportunity cost that a traveler who can't reach his destination will have to eat. But a room at a condo-hotel serviced by a single, snaking two-lane road? That closes indiscriminately? They still would have made money after paying for our $80/night hotel rooms. The fact of the matter is that we were misled by a manager of this hotel which added unneeded stress to what turned out to be a very stressful weekend.

  

• 515leighm

  30 abril 2019
  Family Friendly & Great Location

  For years our family from all over the US has met here at the Lodge at Snowbird. Some years we mix it up and stay at Alta but we keep coming back here. Yes it's cheaper to stay in Sandy or Salt Lake but it's worth it to stay in the canyon in case they close the roads due to avalanches or snowfall. In March of 2019 we stayed in a 1 bedroom loft with an attached one bedroom. There was room for 9 people! It was good to see they've upgraded the kitchens a bit. The bathrooms are probably due for a facelift next (but I don't come to Snowbird to look at my shower fixtures.) For us, the convenience of a kitchen for breakfast can't be beat. There is also a coin laundry on the premises for wet ski gear etc. This property isn't ski-in ski-out..if you are looking for that go to the Cliff next door. You will have to haul your skis a whole 200 yards across the parking lot from the locker room. Good to know: There are a handful of restaurants near the property and they are all good, but with the exception of Wildflower pizza, you must reserve a table ahead of time.

  

• emilyclairef

  19 julio 2019
  Very Old and Worn-out !

  Did they tell you this old place has no air-conditioning ? Did they tell you about the construction noise from about 5 AM everyday? Did they tell you about the chain saws going all day or the new road work or the traffic delays? This old dog of a hotel needs a total restoration not just a paint job. Never again !

  

• JennScents

  05 noviembre 2019
  Excellent Place to Stay in Utah

  This was a great hotel. The staff was very friendly and helpful. Rooms were very nice. Comfortable bed. Lots to do on property - walking, hiking trails (some paved), some rides (nothing major), good restaurants. It is into the mountain so you may want to pick up snacks on the way in. There were several mudslides while I stayed there and the roads were closed for a couple of days so snacks came in handy. Beautiful views. For family and a romantic getaway.

  

• doctorbobster

  02 febrero 2021
  Convenient, Semi-Comfortable and a Bit Dated

  Lodging options at Snowbird are limited and The Lodge at Snowbird the (expensive) budget option. Read on for details. Located a short walk to the tram Peruvian lift and a shuttle ride to the other lifts, the Lodge offers what are basically fully equiped condos. My studio was small but had the essentials. There were updates in the bathroom but the kitchen was poorly equiped considering the cost of the room. The sofa folded out to an uncomfortably stiff bed with thin stiff pillows. Because of COVID, there was no daily room service. A small market at the Snowbird center offers a limited array of over-priced groceries. I loved the convenience of the Lodge but you are paying for the location, not the amenities.