The Light Hotel & Resort

Comentarios destacados

• Sue H

  19 agosto 2018
  We didn't stay here, we ate at the restaurant. Very poor service in restaurant, average food

  Very convenient location across the road from Nha Trang Beach and around the corner from our hotel. Food was average but overpriced due to location. We came as a group of eight and sat at two adjascent tables. All meals arrived in about 20-25 minutes except for one vegetarian pizza. When that still hadn't arrived after a further 15 minutes, and most of us were half way through our meals, the lady that ordered it figured that they had forgotten her pizza but decided it didn't matter she wasn't that hungry and would skip lunch and grab an early dinner later so didn't question staff as to where her pizza order when to. About another 15 minutes passed and we all now had finished our meal so asked for the bill to pay, at this time the vegetarian pizza was bought to the table. We refused to pay for the pizza and argued with management about the length of time it took for this one pizza to arrive. It was a bad experience at Light Hotel so we did not return here to eat for the duration of our 4 days in Nha trang.

  

• Reagan F

  30 septiembre 2018
  Reagan (Australia)

  Unfortunately our family was very disappointed with everything except for the view. The pool was green in colour, not inviting at all, the large windows on level 13 wouldnt close properly so the noise of the traffic outside (all night long) sounded as if it was in your room. Our booking was for 4 people (2 x adults, 2 x children (10 & 12)), however our room only had 2 x single beds and 1 x fold-a-way bed. The breakfast buffet was appalling. It was like feeding time at the zoo. We attended breakfast around 8.00am daily (breakfast ran till 9.30am) and by then most basic breakfast items such as cereal, toast & coffee were empty and asking the staff to refill/restock the items seemed very inconvenient for them and putting them out. Not to mention, our last morning there I asked a staff member for a fresh cup of coffee as all the coffee jugs were empty, she gave me a face of annoyance then handed me a used cup of someone elses coffee dregs, filled it with cold coffee and gestured here you go. I was disgusted! Hence to say, I would never recommend this hotel to anybody!

  

• foxystravels

  01 octubre 2018
  Awful service in restaurant

  We came for the bbq and they demanded we paid straight away. We had no idea what to do as the meat was raw on the bbq and so needed cooking. We couldn't even find a plate. We asked 3 members of staff who couldn't understand anything. We asked for our money back but we're refused our money back and therefore had no choice but to eat there. There were a massive backlog of plates to be cooked on the bbq. You could cook your own on a small grill but we're told we weren't allowed. Food average and not replenished. Worst meal we've had in SE Asia in 6 months. Would be okay if there were more bbqs that food was being cooked on and food replenished regularly. Not worth the money.

  

• Tracker61c

  13 junio 2019
  Rubbish

  Don't bother coming here the service is very poor and there is much better food else where. Was here18 months ago and was great but will not eat here again. The female staff look like they were elsewhere, very sour towards all clients I could see. The men were ok but standard have slipped big time. In a tourist location like this they need to lift their game big time. My entree was very nice, shrimp in tamrin sauce. Only good thing to say.

  

• AHess

  27 octubre 2019
  Poor service, average food

  Very poor service at this restaurant. Staff didn't greet us when we came or when we left. Many of the waiters/waitresses were yawning and looked not happy to serve us. The food wasn't a success either. Quite small portions. Wouldn't come here anymore.