The Legacy Hertford House

Comentarios destacados

• Madrilestribunal

  06 mayo 2017
  Excelente hotel

  Es un buen hotel de 3 estrellas con habitaciones que son caso un 4 estrellas, muy bien ubicado en el Centro de la localidad, con un servicio excelente.Los precios en torno a 60 euros de media.Muy cerca de diferentes supermercados. Las habitaciones comodas y la cama confortable con calefacción impresionante y aire acondicionado en verano. Wifi gratis y Tv. pantalla plana en la habitación.Muy adecuado para realizar visitas por el norte de Londres e incluso la capital, con parada de taxis a 50 metros en la espalda del hotel y estación de tren muy cerca con destino a Londres (20 minutos) el desayuno por contra un poco escaso, pero muy bien en general.

  

• rhiannon1163

  08 febrero 2020
  Gone down hill. TERRIBLE service.

  My partner and I used to love going to Hertford house for breakfast, so each time we've been disappointed we've just assumed its been an off day. Last week however, a waitress Ellie, tried to sit us by the toilets, I requested (politely!) for another table, she said "No. It's all we've got." (there was a room full of empty tables!) she went to her manager and we were placed by the front door. He directed us, she walked off. After this she refused to acknowledge us, left us for over 15 minutes without taking a drinks order, when she came to our table she was incredibly rude and didn't look at either of us whilst taking our order. I asked for her manager to take our order in the end and explained about her ignorance. Our coffees came out with the wrong milk and there was a hair in my food. I didn't bother asking for a fresh dish because I hate complaining. It was probably her hair extensions which were not tied back. Shame. A good place gone down hill! Get new staff!

  

• Karolina W

  02 octubre 2020
  Food Paradise!

  Me and my friends visited Hertford House few days ago and thats was the best decision ever! For the first drinks were delicious and beautifully presented, food was mouth watering plus the service was outstanding. The atmosphere and whole experience in general I would rate 100/10! Definitely recommend!

  

• JendHen10

  12 octubre 2020
  London Vibes for Hertford Prices

  Atmosphere is great, food is great, wine is great. We got the cheeseboard and it was great value, although the couple next to us got the roast and we had serious food envy! Looked amazing. Staff couldnt do enough for their customers.

  

• lucybX5790BA

  27 diciembre 2020
  Avoid at all costs!!!!

  Appalling service from Hertford house!! Definitely will not be returning any time soon!! I went to Hertford house for my best friends 18th birthday and what an awful night we had. When we first arrived two of the group went to find the toilets and got lost however, the way one of the hostess spoke to us was absolutely disgusting! She was very rude and didnt have any understanding towards what we had to say!! I then asked to speak to a manager who finally came over after 30 minutes of waiting for him and showed no sympathy or remorse for the way his colleague spoke to us. I explained the issue and there was no apology given to us as well as nothing got offered to us that made us want to go back! We got told they would try and sort something out for us however, we got denied this due to our attitude towards members of staff which we simply didnt give. Overall it was the worst place that we have ever been and well and truly ruined our night! You only turn 18 once and it surely was a night to remember for all the wrong reasons.