The Jefferson Hotel

Comentarios destacados

• Raulbeatriz

  07 agosto 2011
  El dinero mejor invertido

  Para celebrar un nuevo aniversario de bodas estuvimos dos dias en este maravilloso hotel. Era como estar en otro mundo, uno victoriano 100 %, sus salones imposible describirlos, hay que vivirlos. Tomar el té en el Gran Salón de entrada justifica todo. Al leer el libro de huespedes vimos la firma de Jorge V de Inglaterra, cuando aún era Principe de Gales y de su esposa Maria, de distintos presidentes de EDUU y otros paises, ec. Ir al Jefferson Hotel es un premio para uno mismo, aunque sea una sola noche y no olviden que ante cualquier duda consultar a Angela Kyle, una maravillosa dama, digna del hotel.

  

• Fabian P

  15 enero 2019
  Excelente!

  Esta fue mi segunda vez en este hotel y la disfrute tanto como la primera...por algo es el mejor hotel de la región. Si bien el hotel tiene una estructura clásica, uno se encuentra con detalles tecnológicos como una pantalla de tv incrustada en el espejo del baño. La luces en las habitaciones se pueden controlar en su intensidad, lo cual hace que uno pueda regular la claridad según el momento del día. Son pequeños detalles, que se suman a los grandes detalles como la amabilidad del personal, front desk, valet parking. El gimnasio tiene todo lo necesario para hacer una buena rutina, completo. La piscina climatizada es genial. Y la mención a parte es el brunch del domingo...que cosa increíble que es eso. En resumen, regresaría una tercera vez y una cuarta..

  

• Ltravel8

  02 febrero 2021
  Our first COVID outing & it was outstanding!

  Let me preface this by saying we havent stayed at a hotel in over a year. In fact, we havent packed a bag and left home in over a year. After hours of researching safe overnight trips, we decided to try The Jefferson after reading the precautions they are taking during the pandemic. We seriously contemplated an Airbnb but after reading up on The Jefferson we felt very comfortable booking. We booked a grand premier king room and were delighted with how beautiful it was. So spacious and clean, they even put the toiletries and towels in plastic bags for safey. I did bring our own pillows and our own sheets and blanket, but that was an extra precaution that I needed to feel comfortable and nothing against the Jeffersons linens. Im sure theirs were cleaned and lovely but I was a little nervous haha. The staff was so friendly while still being safe + socially distanced and wearing masks. They allow you to get a cocktail in the lobby, but its all social distanced and spread out (which makes for an intimate and special experience!). We ended up eating in Lemaire (the restaurant on site) after a last minute cancellation allowed us to get a seat. I was l nervous about eating inside but after seeing how cautious the staff was and how spread out the tables were I felt instantly comfortable. We had an incredible meal and our server, Michael, could not have been better!!! He was so mindful of being respectful of our space and gave some awesome recommendations. After dinner and a cocktail we went back to our room and enjoyed the spacious seating area and watched a movie . The tv in the room has chomecast so you can stream your own movies and Netflix without paying for extra hotel movie fees. Nice touch. The guest services team (Gibson in particular) went out of their way to make us feel welcome. This was an amazing experience. Yes, its a little different because of covid (isnt everything different these days?). But we felt the hotel still gave us incredible service and allowed us to enjoy the history of the building. We have found our new favorite spot and are already planning a trip back in March!

  

• JillSmiles

  05 febrero 2021
  Afternoon Tea Birthday Celebration

  We reserved a table for three for afternoon tea service to celebrate my Moms 85th birthday. The reservationist was very nice and answered all of my questions; COVID precautions are strictly enforced. The hotel is beautiful and a perfect location. The tea selections were well explained (my sister had a hot chocolate) and the food was plentiful and amazingly good. The scones deserve a special shout-out! Our server, Alysia, was the best; she took care of us and brought Mom a special birthday treat. She made our time there very special.

  

• Tpattie

  15 febrero 2021
  With a heavy heart

  It is with a heavy heart that I write this review. First,I must say I have stayed here many times over many years. My child graduated from VCU, for a short time this city and the Jefferson was a second home for us. However this vist is one that I don't care to repeat. We checked in on Valentines day for what we thought would he a wonderful couples trip with our dear friends. It has been a complete disaster. Our room seemed to be terribly neglected our friends who were next door thier room was in the same state of dis-repair. Crown molding and water stains it,just appeared to be blatant neglect of what once was such a wonderful well maintained property. Perhaps it was just the rooms we were in. Either way it should not matter. Room service which during COVID is crucial and which was once the only reason I ordered room service again after many disappointments at other properties because it ince was so fab and for me The Jefferson was for me the gold standard and "if they could do it, so could other properties" was the worst we have ever recieved. Cold food. Missing items just terrible repeated reminder calls for items that were requested at check in and still jot recieved. Absolutely Shameful and not the standard that we have ever recieved in the past. I truly hope this is not the new normal. I will say Housekeeping is doing the best they can. My room was spotless. But service at Le Maire and room service was a complete bust. I loved this property, it was my Staycation go to. I am so sad at the state of things. What once was my favorite place to stay. Is now a cautionary tale. I hope things get better. We will think twice before returning. That was never the case before. Makes me so sad to write this review. And yes the Front desk staff was informed. And no I do not expect a response from management. Just fix it. I love staying here.