The Heathman

Comentarios destacados

• Gab B

  29 diciembre 2020
  Perfect stay for part of our honeymoon

  We stayed at the Heathman for part of our honeymoon. The hotel was beautiful and clean. The staff was very attentive and friendly. It was conveniently located with short Uber rides to different neighborhoods in the city. They were kind enough to upgrade us to a beautiful suite with living room and two bathrooms for our honeymoon! It was easy to get DoorDash to the hotel during covid restrictions!

  

• J4631PYlouist

  07 enero 2021
  Excellent Hotel

  The staff was friendly and very helpful. The room was stylish and comfortable with a great view of downtown. The hotel is located right at the center of everything. The next time I'm back in Portland I'll be returning to The Heathman.

  

• clintonjwells88

  11 febrero 2021
  Splendid

  My stay at The Heathman was pleasant, safe, and hygienic. Seamless interaction with staff and the highlight was the disposable room keys; genius. Overall lovely stay. I will definitely return for another staycation.

  

• laurabH2626TX

  15 febrero 2021
  Beautiful hotel, excellent service!

  This hotel is lovely - very clean and beautifully decorated. In the perfect location downtown Portland, close to everything. Customer service is great too! Everyone is super friendly and accommodating.

  

• jenlildaisy

  02 marzo 2021
  5 Star, Absolutely Amazing, and Outstanding Customer Service by Brandon and Michael H.

  So, my partner and I have been traveling around Portland, Oregon. We have been staying at any and all hotels rated at least 3 stars and have stayed at about 10 different 3 and 4 star hotels since the beginning of the 2021 calendar year. With that being said. I feel as though my words carry a little more weight as Ive experienced all kinds of different customer service from nearby hotels. Michael H. and Brandon have given me the absolute BEST customer service I have ever received. I booked through Priceline one of their basic rooms. The first room I was in had an issue with the cooling; It was just a very warm day and because the room was on such a tall level the window did not open all the way. These two amazing employees accommodated me with a fan, complimentary bottles of chilled water, and by having an engineer take a look at the cooling unit. After, they upgraded me to a larger room. However, by no fault of their own, the second room was neighboring very loud and drunk couple. Before I even had a chance to tell them of myself neighbors, Brandon had already offered me another room. But this did not happen... he actually upgraded me to a corner SUITE! Not only did he accommodate me with water, a giant fan tower, a couple of complimentary beers, but he had gone above and beyond and gave me a suite for the same rate and allowed me book a couple extra nights in this spacious suite honoring the same rate by booking site I had used! I was more than pleased. Very ecstatic. I do plan on recommending them to anyone who asks, and I plan on staying again. I should also mention that all the bathrooms are renovated and each room comes with a GIANT (at least 62 TV) and a 24 hour library and gallery. All employees have been more than pleasant and have made this the best experience of all the hotels Ive stayed at. I doubt any other hotel will be able to top them and if they do, I can tell you right now it will be very difficult to match this level of service. Thank you again, I look forward to my next stay!