The Gateway KM Road Chikmagalur

Comentarios destacados

• 449luism

  03 diciembre 2013
  Si buscas tranquilidad y confort, busca otro hotel

  El lugar es precioso, entorno de naturaleza y verdor, pero ahí se acaba todo. Las habitaciones son amplias pero con un mantenimiento pésimo (algunas luces no funcionan, sábanas con agujeros, etc.) pero lo peor de todo son los colchones, de una dureza inusitada, viejos colchones de muelle sin enfundar y sin capas de protección, de 10 cm de espesor como máximo, en un estado de limpieza e higiene bastante dudoso...; ante nuestra petición de solucionar el problema la única respuesta fue ofrecernos una habitación más amplia pero con idéntico colchón. Una pena para un hotel perteneciente a una de las marcas de la muy prestigiosa y afamada, con razón, cadena Taj

  

• RAQUEL C

  07 noviembre 2017
  pasaje a la india

  hotel muy tranquilo, excelente para aquellos que deseen desconectar. el hotel es excelente, muy atento, están pendientes 100% de sus clientes para ofrecerles el mejor servicio. la habitacion es amplia, y con vistas a la piscina. y la comida es excelente.

  

• swarup201982

  28 febrero 2021
  Awesome ! Xcellent ! Fantabulous !

  This is one of the best managed IHCL property I have been to in India .. right from accommodating each and every request put forward , staff was always on toes to keep the guests happy and obliged . To start with Manjula - from front desk took care of everything I asked for . Have me a cottage with excellent view , a surprise decoration for my daughter and warm reception . Manager Chirag was completely hands on and took out lots of time to interact with all the guests , explain them about the property and nearby sight seeing places . He was very. Friendly and led by an example . Rooms were huge and spotlessly clean . Thanks to the cleaning staff . Property is serene and beautiful . Now comes the best part . I booked an all meals inclusive Plan and that turned out to be the best decision for this trip . Jaikanth who manages restaurent was outstanding with his attitude and willingness to serve the customers . He encouraged us to try local cuisines which were super duper delicious . He even took care of getting kids food ready and get it delivered to the room. He took out time to talk to all guests and understand if anything else was needed . Besides thanks to Ronu , Manoj and Sachin for coming and serving awesome food and taking best care of my family . The food is not at all fancy or oily and is very light on stomach . It is something like home food and served with love and smile .. I am so happy with this property that I Am planning to visit again as early as next month :) My kids loved this property as they have ducks and bunnies Thanks Chirag and team for awesome experience !!

  

• prithvirajbose

  28 febrero 2021
  Recommended

  I liked the location it has a lot of trees which attracts variety of birds; kindly keep this up. Rooms, decor and other facilities are fantastic. I liked the idea of a private balcony where one can sit and hear the chirping of the birds. They have a good collection of trees and flowering plants. Poolside is well maintained and cleaned regularly. I liked the food very much, it has good blends of spices. Staff is very professional and hard working. I liked them very much because of this quality. They maintain good hygiene and sanitisation standards post COVID. I strongly recommend this place .

  

• opvishnoi

  07 marzo 2021
  Awesome stay, super clean and awesome staff.

  We reached a bit early and they accepted our request on early check-in. Manjula mam was supper cool and she welcomed us with welcome drink and did a quick check in formalties and she took us around the property. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Taj Gateway,Chikmagalur. Whenever we were calling them for room service or things we needed they were spot on and so quick to give best service. I had to attend few official calls while having Lunch and Jaikanth the Restaurant manager came and asked me they can provide food to room . He was so humble and very helpful, even all the guys in restaurant were super cool and welcomed us with smile and they were quick. We are food loved we tried local oota, as well as continental foods, and mix of south and north Indian everything was super tasty. Last but not least Chirag sir also helped us a lot in checkout and I was so humbled to see he dropped us till our car in parking lot. It was a great send off to us. You guys are super great host. Appreciate guys you are awesome. Keep up the good work.