The Establishment

Comentarios destacados

• Alison K

  04 mayo 2018
  Am so pleased to return to my home away from home.

  When I am in Christchurch, The Establishment is when I choose to stay. It suits my travelling needs entirely. This visit I had driven from Wanaka. Warmly greeted by Jim & Carole with the offer of nibbles & wine. There are comfortable wide open lounge areas to relax in. I always sleep well in the large comfortable bed. The bathroom is well appointed, nice big shower with a traditional or rain shower head. There are lovely touches like the tea/coffee offerings, biscuits & chocolates. Jim & Carole ensure a great start to my day with cereal, coffee and delicious omelette and a easy conversation offering spot-on travel advice. They are always willing to go that extra step. As I was travelling solo - introduced me to another couple & offering to be my dinner companions at a little local Vietnamese restaurant. Happy to recommend The Establishment and will enjoy their hospitality later in the year.

  

• john s

  10 marzo 2019
  Feels like home - but nicer!

  This is a very small property that feels more like a home than a rental property. Jen greeted us and helped us settle in after many hours in an airplane. The wine (recommended!) and cheese a bit later on was delicious, with a wide selection of NZ wines that we had a chance to work our way through while visiting. The property is well located and quiet, and just what we needed after the bustle of our Asian travels. Would recommend it for sure.

  

• X81595

  10 noviembre 2019
  Simply perfect!

  Spent 3 nights in the Establishment. This is an upmarket B&B managed by Jen & Russell Webley. You can spent many words on this or simply say that it was fantastic. Well, a few words then. Jen and Russel are lovely people. Very helpful and friendly (could be family). They go all the way for their guests. After having settled, we were invited to have a very nice cheese platter and a glass of wine on the terrace. Just gorgeous They gave us some good advise on where to have dinner in the city. Breakfast was just fantastic. Never skip Russells omelet! The rooms -though not very large- are very comfortable with a very well equiped bathroom. The room we had, had a small terrace with table and two chairs. In all, this is a place we would warmly recommend.

  

• SafJana

  22 febrero 2020
  Bad communication, error in booking

  We booked 2 rooms on Booking confirmed but received email from the hotel saying there is no vacancy available blaming Booking. Tried calling/emailing The Establishment hotel back but no communication and could not get through. Absolutely not acceptable as this was the same day as our reservation. Found that the hotel is supposed to close the availability once reached and they did not do it. Lucky Booking.com were very helpful and assisted us finding another accommodation last minute. Would not recommend this place and would not deal with them again.

  

• sylviab96

  13 marzo 2021
  Extremely rude and unprofessional

  I had an extremely unpleasant experience with this place and it is a real shame. The location and premises are lovely and the woman who welcomed us and showed us our rooms was ver friendly. I returned a little later with my daughter to change to go out for the evening. The driveway is quite narrow and there is limited parking. Because it is on a fairly busy road my daughter did not want to back out of the driveway (we have since discovered there is space to turn at the end of the drive but did not know this at the time). She started executing a seven-point turn. I was out of the vehicle directing her to ensure she didnt hit anything. The male owner came out and very rudely and aggressively asked What the hell do you think you are doing. He demanded that she back out and when she tried to explain he was extremely rude, asked me several times where did you get this one from. Even after I advised she was my daughter he called her a drunk or a space head (she was completely sober and very calm although determined). He eventually ended up backing the vehicle out but the nastiness, name calling and rudeness continued including him swearing at us and telling us to F-off! Remember in all this we are paying guests at his high-end establishment! I was physically shaking by this stage but ended up collecting my bags and leaving. I have never experienced anything like this before. If he had come out and nicely suggested that we back out and that there was space to turn rather than backing on to the road it would have all been so different. Even 36 hours later I am still extremely distressed by the incident. I understand that there had been a recent bereavement in the family but that is no excuse to ever treat anyone like this and particularly not paying customers! I definitely do not recommend anyone to stay here.