The Chalets at Country Resort

Comentarios destacados

• tonijusto

  17 abril 2016
  gran lugar a precio asumible

  Esta lejso del centro pero ofrecen traslado a pistas durante todo el día, yo alquilaría coche no por ir a hirafu que con el servicio del resorte esta cubierto si no para poder ir a donde quieras cuando quieras, rusutsu, kiroro, moiwa, onsen de annupuri ,cenar a kutchan

  

• matelmore

  03 febrero 2019
  Incredible accommodations and service!

  Spent 5 nights at the 2-bedroom Nosappu cabin with my wife and another couple. We couldn't have been happier with our stay, especially considering we booked it relatively last minute in late October (our stay was in mid-January). They moved some other reservations around for us and got us in this cabin. Given what hotels cost in Niseko, this was an absolute steal for the equivalent of $400/night. The cabin was super clean, plenty of space, has an entry way with locker/laundry room for gear. Heated stone floors in entry way made it particularly nice after a long day skiing. All of the appliances you would need and two bathrooms make it super comfortable. Laundry machine was awesome and unexpected. Overall, accommodations were fantastic. Only thing I would knock is that twice during our stay a HUGE amount of snow/ice fell off of the roof. I'm not exaggerating when I say that if one of us was under it at the time, we could have died. In addition to the accommodations, the service by the staff was fantastic! Seem to be all foreign (Aussie, Canadian, American) workers in their early twenties, so they were, let's just say, a bit inexperienced, but they helped us before we arrived with ski rentals, backcountry guide, and a bunch of other recommendations for restaurants and onsens. To top it all off, one of the best meals we had all trip was at the J'ai la patate restaurant that was 50 ft. from our cabin. French fixed price meal with Japanese ingredients and they catered very well to the three vegetarians in our group. It was on the pricier side but the service was excellent and food was really, really good. So overall, incredible experience with MnK at the Country Resort. I think the only thing our entire group would change is more frequent shuttle service. We did not rent a car for our stay (maybe a mistake), so we relied on the shuttle, which often required us to wait 30-60 minutes. Sometimes it came quickly but something for the resort team to consider, as there were a lot of staff sitting around when we came into the office and it seemed like they could run them more frequently during certain times of the day.

  

• holgerf78

  07 febrero 2019
  Poor costumer experience!

  I booked over booking.com in 2018. At that time the website gave option to choose specific house and I booked higher category of one of that premium houses, because it looks nice. Booking.com confirmation letter confirmed that house . Finally we go very different house. We have spoken to guest service Management (Ms Paula) and received very poor service and NO understanding. Costumer service should be very different I'll guess!

  

• Orca118

  20 marzo 2020
  Peaceful, clean, spacious! Highly recommended!

  We stayed in a two bedroom chalet for 2N for 3 of us. This chalet can house 4 pax. Double storey, theres a toilet in the upper floor with 2 bedrooms, 1 twin sharing and 1 double bed on each room. Theres a huge balcony where the double bedroom is. Twin bed room theres a small window that can be opened. Fans are available on request prior to arrival. Lower floor theres complete living room facilities like cable tv, sound system and sofa. Dinning table with 6 chairs. Microwave, toaster, kettle and thermo kettle, rice cooker, with full cooking equipments like plates, pots, cutlery. Superb condition! Staffs were very friendly and helpful. We went to nearby MaxValue mart to buy BBQ pit and had a joyful time BBQ-ing outside the chalet in the cold! Highly recommended! We will definitely be back here! Short drive to nearby niseko and hanazono slopes.

  

• jmnes12

  10 septiembre 2020
  5* service in a 5* location

  What can I say about Country Resort? 1) Incredibly friendly and knowledgeable staff. 2) Amazing location. 3) Impeccable fixtures and finishes at the homes. 4) Incredible value for money Stayed late August in a 3-bedroom chalet and I think this will be an annual trip! Country Resort is centrally located to Hirafu which means great dining and shopping (if needs be) but you're also close to numerous running trails, the river and Mt. Yotei. Not only that but in a little over an hour by car you can reach Shakotan peninsula which on a good day could give Hawaii a run for its money! Speaking of money this place is very good value, especially if you're travelling with a family. A quick word on customer service. When I checked out, I remembered I left some clothing behind, I emailed the staff at reception at the airport and by the time I landed back in Tokyo the items were already on their way via express post. Amazing. I strongly recommend Country Resort and I will absolutely be back.