The Beech Hill Hotel

Comentarios destacados

• ForeverOnVacations

  17 abril 2017
  Mala relación calidad - precio

  Hotel en un entorno envidiable que peca de un mal mantenimiento. Tratan de que se mantenga como un hotel muy antiguo, pero aunque el hotel sea antiguo deberían de actualizar las instalaciones (radiadores de hierro en habitaciones, puertas y ventanas de los años 70...). Han querido darle un aire moderno poniendo en la web fotografías de las habitaciones remodeladas, pero quitando la reforma de los baños (que siguen siendo bastante básicos) y la pintura de las paredes y los cabeceras,sigue siendo un hotel muy muy antiguo. Todo esto sería aceptable si no se pagasen 150£ por noche. El restaurante está bien, aunque se nota que los trabajadores están desbordados, ya que tardan en servir y las mismas personas que te atienden a las 11 pm están a las 8 am en el siguiente desayuno. La relación calidad - precio de la cena también es mala (dos personas 80£ más las bebidas).

  

• alexlevyg

  17 mayo 2017
  NECESITA INVERSION

  No pensé en llegar y encontrarme un hotel lujoso pero si en mejores condiciones, entiendo que quieran mantener una decoración tradicional pero se pasan! La habitación en que nos hospedamos es muy básica, le hace falta una mini nevera y un secador de cabello en el baño. Pienso que el dinero que pagamos valió mas la pena en el área de la piscina y spa que en la habitación. Se nota el contraste entre lo moderno y ambiguo. El desayuno es muy básico: full english breakfast. El menú es muy pobre.

  

• 698juanl

  18 abril 2019
  Mediocre hotel en una muy buena ubicación

  El hotel está sobrevalorado. No es un 4 estrellas. Se llega a las habitaciones por escalera, en nuestro caso fueron 4 pisos con valijas, circunstancia que no es avisada con anterioridad. Los muebles son viejos, la salida al jardín no tiene llave exterior, no tiene frigobar y el vapor del baño provocó que sonara la alarma de incendios en 2 oportunidades. Como muy bueno se destaca la ubicación y el servicio en los lugares comunes, la atención del grupo que trabaja en el lobby y restaurant es excelente. Por mobiliario e instalaciones debería ser un 2 estrellas a lo sumo 3.

  

• KimFowler

  03 enero 2021
  Refusing to communicate about the booking, havent even stayed so cant comment on anything else!

  My daughter bought a stay here for me last year as part of a voucher gift deal, sadly cancelled several times due to the lockdown restrictions. I found myself chasing the hotel each time to find out whether they were open or closed as I wasnt receiving any updates but put this down to low staff numbers. I called on 6th December as yet again restrictions had been put into place, this time preventing travel between different districts. I was advised that they were not extending the voucher beyond December and that I should contact the voucher company who would issue the refund. So...the voucher company were contacted and responded to say that the hotel had refused the refund on their side. I then contacted the hotel AGAIN to tell them the refund has been blocked by their team. Finally got a response - they have never blocked the refund and cant remember even being approached regarding this. I forwarded them the email as proof but have heard nothing back. Since the 8th of December I have emailed repeatedly - nothing. Messaged - nothing. Have called them and been told that I would receive a call back - nothing. Absolutely notjing At this point, nearly a month on, I can only conclude that they are completely ignoring me and that the hotel/ their staff members have misled me deliberately. I hope Im wrong and will try again for the next week or so but I am very disappointed with the whole experience so far. If I am mistaken I will update the review but Im not hopeful!

  

• lakelover908

  30 diciembre 2020
  Christmas Break

  Last year I gave this hotel a 5star review. Did not expect to have the same experience with covid restrictions but were disappointed with a few aspects. When booking I was advised there was now a charge of £17 per person for Spa use which was included last year. I have not stayed at any other spa hotel which charges extra for their spa area. They also advised us no cooked breakfasts would be included on two mornings, the third being a brunch.. There was an upgrade to pay extra for a cooked option. As it happened on Xmas morning we were offered a cooked breakfast after an extensive continental breakfast was delivered to our table, which ended up far too much and there was wastage. Now on the last morning we were expecting the advertised extensive continental breakfast. We were aware what to expect. There were no yoghurts, no hams and cheeses and the fruit salad I had was 95% apple which I left. A lunch was cut out on boxing day replaced by brunch. Lastly the platter on Xmas night was extremely poor and we were not offered any Xmas cake all the time we were there.. I asked the cost of this before booking and was advised it should be £35. I am afraid I would have been upset at £10. No one complained as we were still full from the excellent Xmas lunch. In fact all the main meals were excellent. The chef did a great job. I do appreciate covid may have contributed to some of the issues I have mentioned