The Academy

Comentarios destacados

• PUNEETKATHURIA

  13 marzo 2020
  Great place amazing hospitality

  Its a small luxury hotel in the heart of London ....just near the oxford street ....great place to stay ....very courteous staff ....friendly people .....does not have a lift so difficult for elderly ...else everything is amazing Must try afternoon tea ....good breakfast ...

  

• Hoko104

  20 marzo 2020
  Excellent staff and service

  Excellent staff and service. This is a very important situation right now but they are so kind and friendly. I really appreciate their hospitality and kindness. In addition, the salmon in the breadfast is so delicious.

  

• FoxPartyOfFive

  20 abril 2020
  COVID-19 Cancellation

  I am writing this review with tears in my eyes. I spent so much time planning our 10 year anniversary trip with our first time together in London. After so much research, the academy is where we chose. It is beautiful, was a great value, a great location. We booked non refundable rate with very good trip insurance. In the end it did not turn out remotely as planned. The trip insurance doesnt cover pandemics, but I received notification that they are allowing us to receive a full refund. I cannot say enough good things about the emails exchanged with this hotel from the initial planning until now. I am so sad we will not actually be staying now, but when this travesty makes a turn for the best and we can finally visit London, the academy will be at the top of our list.

  

• mkcph

  07 septiembre 2020
  Covid-19 cancellation

  Back in January I booked three nights for at stay at the hotel in September. I found it a bit much that in stead of the usual one-night deposit they charged my card all three nigths - but well . . . Then in August they sent a nice enough e-mail informing me that the hotel would not reopen until November 1st. When I asked for refund of the deposit the answer was : "For GDPR and security reasons, all monetary transactions must be conducted from the Hotel's systems and cannot be accessed remotely", so no refund until reopening. When I found this unacceptable, the answer was : sorry but that's how it is. It is just about the lamest excuse I've ever heard. In this digital age it should surely be possible to find a way - were thw a will

  

• KY L

  19 enero 2021
  Boutique hotel at a convenient location

  This is a boutique hotel at a convenient location. There are no amenities like a fitness center, but you can definitely just walk outside to many of the attractions, including the British Museum that's so close by! There are many transportation options too. I will keep this hotel in my shortlist when I am back here for either a business or leisure trip.