Taal Vista Hotel

Comentarios destacados

• Ingridvandevelden

  01 noviembre 2016
  Fantástica vista

  Me hospedé en una habitación con vista a la montaña, espaciosa, limpia, el colchón no muy cómodo, con closet, caja fuerte, TV, internet, baño amplio con bañera, artículos de tocador, secador de cabello. Los edificios de las habitaciones, tienen un aire a hospital. Pero el Lobby y los restaurantes muy bonitos, acogedores. Las piscinas y el spa están muy bien! Los jardines muy bien conservados, la vista al lago es preciosa. El desayuno buffet, muy completo. Con unas pocas mejoras, podrían ser un hotel de 3 estrellas.

  

• Jamie F

  27 noviembre 2016
  Hotel a evitar

  De un hotel en Tagaytay por el que nos cobraron 9,500 PHP/noche (habitación doble), por lo menos se espera que el agua caliente en la ducha funcione correctamente, que la TV se pueda ver, que la habitación cuente con Wi-Fi, que en un hotel cuyo principal reclamo son las vistas la ventana de la habitación no dé a la cabaña de depuración de la piscina, también se espera que los ruidos exteriores permitan dormir por la noche. Todo esto lamentablemente no ocurrió. (Vistas de la habitación como adjunto)

  

• Cristian F

  05 febrero 2017
  ENERO 2017 VISITAMOS VIETNAM, CAMBOYA Y FILIPINAS, ESTE "HOTEL" FUE LO PEOR

  Parece una clínica, más que un hotel. No te acompañan a la habitación, no te explican nada. Agua caliente (recen). Wi Fi nos mintieron (pero como soy analista de sistemas) los dejé seguir con la mentira y les dije cual era una de mis profesiones, trajeron un router a la "habitación". Indicaciones laberínticas. El día de la salida avisamos al conserje que nos despierte 5 a.m. y se olvidó (nos despertó el guía) Enchufes cortocircuitados. En enero de 2017 hicimos Vietnam, Camboya y Filipinas. Esto fue lo único horrible. Evitenlo. Totalmente desagradable.

  

• Alex_de_Guzman

  23 diciembre 2020
  Wedding Anniversary during Pandemic

  Stayed here to celebrate our wedding anniversary. We were enjoying our stay, until the last night when we decided to have dinner at Taza restaurant our Taal Vista. I called one day advance to check if they were open the next day, confirmed by the concierge. I asked if needed to have reservations, also said no need. Expectations were set. The following night, arriving at Taza, seeing the doors close and no lights was a HUGE Disappointment. Went to Veranda, asked the staff if Taza was close, yes it is. Veranda was full and I didn't feel like we were being attended properly after being informed that Taza is close. Asking another staff if Taza menu can be served at Veranda, that was the only time they checked the possibility. Dinned at Veranda finally ordered the limited menu from Taza. The Hanger Steak had a burned charcoal taste, not smoked taste like most stake. Caesar salad and mushroom spinach matagliati was good. The sad thing about this experience is that the hotel did not made announcement to hotel guests that Taza will be closed, no signboards near or going to Taza. Classic burger of Veranda was too dry. The hotel and staff generally followed the health protocols for the most part, but on some occasions couldn't because of unruly guests. Booked our stay thru their website promo. Received two packages of succulent plants. Very timely. Room also came with sanitizer products and face masks, which is a plus for me. Breakfast buffet were limited due to health protocols, but was satisfying enough. Kudos to Felipe and Paulo, the staffs from our breakfast at Lake wing. Their smiles and positive vibe uplifted our day. Overall our stay was enjoyable for the most part of it.

  

• anabbbbbb

  26 enero 2021
  Staycation during Quarantine

  Our first staycation since the quarantine started so were happy that the booking process and requirements of Taal Vista are easy and straight forward. Theyre strict with the 2 persons per room which wasnt a problem since it was just me and my husband. The first room we got was their basic room which costs Php 6500.00 but we opted to pay Php 1500.00 more to get a room with a veranda and view. Their elevators now have touch-less buttons you just put your finger in front of the floor you want to access. That was cool, especially with the pandemic going on. The rooms had a sticker/seal with Sanitized for your protection. Though I suggest that Housekeeping really use the stickers remove the back paper and really stick it to the door so that guests wont doubt the sanitizing process. Both the 2 rooms we entered didnt have the sticker fully sticking to the door. It doesnt tear when you open the door, its like the other half was just resting on the door. Probably its to save stickers but I think the small cost of stickers for guests trust and peace of mind will be worth it. The toilet also had the sanitized label, the rooms have sanitation kits for the guests with a small alcohol spray, face mask and wipes. They also provide a yellow garbage bag for used PPEs. The standard room was ok, but since we rarely go out during quarantine, we opted to splurge a little more for a bigger room with veranda. First room (standard room) the couch had visible stains, we saw strands of hair left on the floor, a leak stain on the ceiling and a few screws were left in the closet drawer, under the safe. Saw these while waiting for the bellman to assist us to our next room. Second room (one with veranda) brighter than the first room! The Php 1500.00 we paid for the upgrade was worth is. We had a beautiful view of the Taal, it had a full glass window, 2 big beds and the upgrade came with complimentary drinks from the mini bar 2 sodas and 2 juices. I highly recommend this room. We had dinner in their resto since our rate came with a Php 1500.00 meal voucher. Food was great. Breakfast was nice too, they have managed buffet for breakfast. You have to book pool use in advance and we were lucky that we had the pool to ourselves when we used it at 8:00am. As usual, kudos to the front desk personnel as well as the resto staff. They are always pleasant, frienly and helpful during all our stays in Taal Vista. There was just this one lady in the resto, I guess maybe she was in charge because her name plate had a designation under the name (I just was not able to read it). We had to wait for probably 5 minutes for someone to get our details during breakfast because there was no one hear the entrance. What was off is that this lady was with another lady (staff), and they were talking, checking the buffet. She already saw us waiting but ignored is. I too work in the hospitality / service industry and automatically, whoever it is we are talking too (who is also a staff), we excuse ourself for a while when we see a guest. If we cannot do so, we call the attention of someone who can assist. We do not ignore. Funny that you get snubbed by a senior staff while the rest of the staff are accommodating. Overall, a pleasant stay, as usual. 4 stars just because of the unexpected snubbing during breakfast.