1 noche desde
42,38€
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Ta Prohm

  • Hotel
  • 3 Estrellas

Pokambor Avenue, Siem Reap

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Valoraciones

4.0 sobre 5

Basado en 322 comentarios

  • Ubicación

    5.0 sobre 5

  • Calidad/Precio

    4.0 sobre 5

  • Habitaciones

    4.0 sobre 5

  • Limpieza

    4.0 sobre 5

  • Servicios

    4.0 sobre 5

  • Calidad del sueño

    4.0 sobre 5

Descripción

Ubicación del establecimiento Si decides alojarte en Ta Prohm Hotel & Spa, disfrutarás de una fantástica ubicación en el centro de Siemréab, a solo 3 min a pie de Pub Street y a 7 min de Mercado nocturno Angkor. Además, este hotel se encuentra a 6,5 ...

Disponibilidad

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Descripción general

Ubicación del establecimiento
Si decides alojarte en Ta Prohm Hotel & Spa, disfrutarás de una fantástica ubicación en el centro de Siemréab, a solo 3 min a pie de Pub Street y a 7 min de Mercado nocturno Angkor. Además, este hotel se encuentra a 6,5 km de Angkor Wat y a 0,1 km de Área del antiguo mercado.

Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 76 habitaciones con aire acondicionado, minibar y televisión LED. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha y bañera combinadas está provisto de bañera profunda y artículos de higiene personal de diseño. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Servicios
Apreciarás las instalaciones de ocio, que incluyen una piscina cubierta, sauna y gimnasio. Este hotel de estilo art decó ofrece además conexión a Internet wifi gratis, servicios de conserjería y tiendas en el alojamiento.

Para comer
Ta Prohm Restaurant, un restaurante especializado en cocina internacional, te lo pone fácil para almorzar o cenar, aunque también puedes aprovechar el servicio de habitaciones con horario limitado. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días con un coste adicional.

Servicios de negocios y otros
Tendrás un centro de negocios abierto las 24 horas, check-in exprés y check-out exprés a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte desde el aeropuerto hasta el hotel previa petición y aparcamiento sin asistencia gratuito.

Datos de Interés
Las distancias se expresan en números redondos.

Área del antiguo mercado: 0,1 km
Mercado nocturno Siem Reap Art Center: 0,2 km
Mercado Phsar Chas: 0,2 km
Artisans D'Angkor: 0,2 km
Pub Street: 0,2 km
Centro de negocios Angkor: 0,3 km
Wat Dam Nak: 0,3 km
Wat Preah Prom Rath: 0,4 km
Made in Cambodia Market: 0,4 km
Wat Damnak: 0,4 km
Mercado nocturno Angkor: 0,6 km
Teatro Apsara: 0,7 km
Centro comercial Lucky Mall: 1,1 km
Wat Bo: 1,2 km
Centro comercial Angkor: 1,4 km

El aeropuerto más cercano se encuentra en Aeropuerto Internacional de Siem Reap-Angkor (SAI): 45,1 km

Información adicional

Check-in

Desde15:00h

Check-out

Hasta11:00h

Servicios

  • Acceso a internet

    • Wifi gratis

  • Actividades - Tiempo libre

    • Bar en la piscina
    • Billar
    • Gimnasio
    • Piscina cubierta
    • Sauna

  • Aparcamiento

    • Parking

  • Complementos habitación

    • Recepción 24 horas

  • Cuarto de baño

    • Traslado de pago al aeropuerto

  • Exterior, vistas, ubicación

    • Cajero automático

  • Generales

    • Bar
    • Guardaequipajes
    • Jardin
    • Restaurante
    • Zona fumadores

  • Servicios

    • Ascensor
    • Atención en varios idiomas
    • Bar-Lounge
    • Caja fuerte en recepción
    • Centro de negocios
    • Express check out
    • Información turística
    • Salas de reunión
    • Salón de banquetes
    • Servicio de botones
    • Servicio de conserjería
    • Servicio de lavandería
    • Servicios de tintorería
    • Terraza
    • Tiendas en el hotel

Opiniones del hotel

4.0 sobre 5

Basado en 322 comentarios

  • Ubicación

    5.0 sobre 5

  • Calidad/Precio

    4.0 sobre 5

  • Habitaciones

    4.0 sobre 5

  • Limpieza

    4.0 sobre 5

  • Servicios

    4.0 sobre 5

  • Calidad del sueño

    4.0 sobre 5

Comentarios destacados

  • RecienViajados

    Vistas mejorables

    La situación del hotel es lo mejor, porque está en el mismo centro de Siem Reap, al lado del mercado tradicional y en frente del mercado nocturno que hay junto al río. Pub Street está a tres minutos caminando. El hotel en sí es bonito, todo cubierto de madera labrada. El servicio también es bueno. El problema es que a nosotros nos dieron una habitación cuyas ventanas daban a un pasillo oscuro, con lo cual, la sensación era bastante deprimente. La habitación era grande y estaba bien, así como el baño, pero dentro era de noche permanentemente y había que estar siempre con las luces (unos feos flurescentes) encendidas. El buffet del desayuno no estaba mal.

    3.0 sobre 5

  • emiro539

    Excelente

    Muy buen hotel con toda la comodidad en las piezas, la mejor ubicación ya que esta cerca de todo, limpio y de buen servicio, es una opción segura para quedarse en esté hotel. Nos hicieron un up grade por estar de luna de miel y eso fue gratis, ademas nos dejaron decoracion con petalos.

    5.0 sobre 5

  • LynneHardinge

    Wonderful Hotel, highly recommend!

    My husband and I have recently stayed at Ta Prohm Hotel for 5 nights and had a really lovely stay. The Hotel is beautifully decorated and is a calm oasis in the middle of busy Siem Reap, with a great location and easy walk to Pub Street and the markets. Our room and bathroom was very comfortable and the staff went out of their way to be friendly and helpful at all times. Highly recommend this Hotel.

    5.0 sobre 5

  • jwbabyjoe

    Agoda Problem: No facilities, No restaurant, No warning... no refund!

    Shocking service from Agoda and lack of response to complaint eight weeks later and no refund. Visited Siem Reap with my pregnant wife on 2nd May. With the times being as they are we expected a quiet Siem Reap. We did not expect a shut-down hotel to still be accepting guests! We booked the Ta Prohm via Agoda as the price was attractive and the facilities of spa, swimming pool, sauna, gym, restaurant, cable TV looked great. I have used Agoda for more than ten years now without any issues. When we arrived at the hotel, thats when the problems started. There was a skeleton staff working at front-of-house which consisted of a security guard (who watched us struggle in with our bags) and a receptionist. The reception area itself was hot and stifling. The receptionist, who was very nice, checked us in and explained that the air-con was turned off in reception because they had closed down many facilities due to the covid situation. The spa/swimming/sauna and gym area was also closed, there was no restaurant available, and we could also not watch TV in our room as the cable television service was disconnected. I checked my bank and saw that the payment for the room had already been taken by Agoda. The receptionist at Ta Prohm apologised for the lack of facilities and was understanding of my decision to cancel the booking. After all, we had only chosen the hotel to be able to use the advertised facilities. After a seven-hour drive, it was disappointing to be informed that I would not be able to let off some steam in the sauna or work out the stresses of these times in the hotel gym. The receptionist did not know why the hotel amenities were still being advertised on the Agoda site, even though they were shut down and was unable to tell me why I had not been called in advance to be advised of the situation. When I called Agoda customer service (I had to make an international call to the Thailand number as there is no Cambodian-based number to call), the hotel receptionist was quick to confirm the situation and authorise the refund. Unfortunately, the Agoda customer service rep I spoke with was a bit more difficult to deal with. It took more than one hour on the phone (the call at my expense) to determine that Agoda could refund the payment for the room but that this could take more than one month to process! The rep was very resistant to the idea of reimbursing any money or even Agoda Cash in lieu of the money and time I had spent on the phone call or driving around the city finding another room. The rep was also very resistant to escalating the complaint to a manager, instead choosing to repeat the same response over and over again. Driving around Siem Reap with a pregnant wife and no hotel room, this long call was not really what I needed. Especially with things being so tight for money these days, I did not relish the prospect of footing the bill for the next room and waiting an unknown amount of time for a refund. The crazy thing about it was, it was all so avoidable. If the hotel had simply updated its Agoda listing to show what was closed and what was opened, we never would have been in this situation. Alternatively, if I were messaged or called I could have cancelled earlier. Further calls and emails to Agoda customer service followed. The time spent on trying to put things right was just increasing. I asked to escalate the complaint but instead Agoda closed the complaint ticket, with a warning that extra charges might be applied ! ! ! And so, here we are, now more than eight weeks later, and no refund received yet to my bank account. It is not actually the money that bothers me. The thing is, as I explained to the customer service rep, I have used Agoda for more than ten years without any issues, I have always had a good experience until this shocking episode. Needless to say, I will continue to pursue my complaint (though I dont know what good it will do me). Perhaps if I cannot get my money back, my experience can be a warning to others, to double check that the facilities you book are the facilities you get, and also that once that money comes out of your bank account you could be driving down a long road to get it back.

    1.0 sobre 5

  • monicaung83

    Wouldn't recommend!

    A/C wasn't cool, bathroom was dirty, fridge was dirty, floor was dusty, room was dark, staff didn't seem to care. Luckily we didn't pay yet and just canceled our reservation and went to another hotel...

    1.0 sobre 5