Swell Resort

Comentarios destacados

• plucka_d

  16 febrero 2007
  Un complejo muy nuevo

  Se trata de un complejo muy nuevo en Burleigh, justo detrás del club de surf. Las habitaciones son excelentes, tiene piscina, pistas de tenis, gimnasio, sala de juegos... Hay muchísimo que hacer. Está justo detrás de la playa y al lado de la zona de compras de Burleigh. Se llega a pie a todas partes. No hay restaurantes en el complejo, aunque hay un Tavern en la planta baja del complejo. Está justo en la autopista, pero no se oye el ruido. ¡La ubicación es lo más importante! Nos sorprendió mucho y se lo recomendamos a las familias.

  

• Zozo09092014

  04 octubre 2020
  Ok but terrible outlook and noisy

  We stayed with a group of families and some had lovely spacious apartments with nice views and for the same price we got a smaller apartment looking at a concrete wall & driveway with loud upstairs neighbours. Reception staff were friendly however reception had very limited hours. Pool area is nice & apartment interior was nicely decorated and clean.

  

• Beachbum270

  16 octubre 2020
  Rude Staff

  Office staff and receptionist are rude. Room and furnishings are tired. The whole place has a bad vibe. We were planning to extend but we didnt bother. We went to another hotel instead.l lucky we did as it was a much cleaner and better place.

  

• Jenooni

  22 diciembre 2020
  Amazing customer service! Awesome accommodation

  We stayed at Swell for a week - so clean and fresh and awesome. When we returned to the GC, we had another spot booked which was less than ideal (so horrendous our daughter had an asthma attack)... so, after hours (8pm), we called Swell as we had found the staff really welcoming the first time. We spoke to the fabulous night duty manager, Belynda, who was amazingly professional, welcoming and accommodating. She was able to sort us out for the rest of our stay within minutes and was nothing short of amazing! The next morning she took the time to check in on us (and my daughter). Our appreciation cant be put into words - she was amazing!. Her hospitality and friendly approach was the reason we came back, and the reason we will again! If you have the pleasure of encountering the lovely Belynda, you will be in good hands.

  

• fiorinobeverleyl

  21 febrero 2021
  bev

  This was a relax for myself and husband as we manage a resort in Far Nth Qld. The Swell was a last minute booking for us as we wanted to come back to Gold Coast for 8 days. We were disappointed in the oversized furniture for the small apartment which was too big and very uncomfortable to sit on. We could not sit at dining table properly as chairs too big for the table and dont go underneath, it was just too uncomfortable after a few days to even sit on couch as too hard, too big. You had to manoevre yourself around everything. The bed was very uncomfortable and lower than normal beds. Hooks in bathroom in odd places to hang towels and only 1 hand towel for 8 days and 1 towel each. 1 towel for kitchen and a lot of chipped cups and plates. We thought might be a mid clean earlier than 8 days, and bathroom drains smelt, I cleaned them and kept cleaning bathroom. There was really no place to relax as balcony too noisy with main highway and no deckchair on balcony, just some trendy uncomfortable wire seats. I understand there are new managers only 2 weeks, so they have their job cut out. I may consider going back, but not apartment 1071.