Surfside Resort

Comentarios destacados

• Travel22604270840

  24 junio 2017
  Lindas vacaciones

  Me encanto este complejo vacacional serca de los restaurantes y diferentes tiendas ,playa privada preciosas vistas el hotel es muy tranquilo tiene yn restaurante adentro pero mi favorito fue uno que esta serca ponpano bech .

  

• SweetGirl505

  20 septiembre 2020
  Condo was fine; building not so much

  I enjoyed my stay at the condo, and I would stay here again. There was nothing wrong with anything in the room. It was very clean and well-maintained. It was stocked with basics like soap, shampoo, dish detergent, and laundry detergent. It was a nice room. It was maybe a teeny, tiny bit outdated but *nothing* to complain about whatsoever. The refrigerator had a water dispenser so I saved on bringing plastic water bottles to the beach which was nice. I was a little disappointed there was no washer and dryer, but it was no big deal overall. The building itself could use some major updates. The lobby and common areas are in serious need of renovation. It was old and musty. We spoke with a Vacassa representative named Beverly and she was absolutely wonderful and helpful in every way possible. Thanks so much, Beverly!!! I would stay here again, just depending on the price.

  

• 300taylora

  11 octubre 2020
  Terrible!

  Would never stay here again. Room was absolutely disgusting, I had to clean everything when I arrived after driving 6 hours there. The pool area was not impressive. Air condition barely worked so we were sweating while trying to sleep. Never again. Way too expensive for the quality!

  

• luvthecaribben

  27 octubre 2020
  Curtis the umbrella guy ruined our stay

  Condo was amazing, had a few glitches but we loved it. What we didnt love and the reason we wont stay here again is Curtis the umbrella guy ~ told us his name was Bob when we asked his name to report him. Never been treated so poorly Im still in amazement they would employ someone with his character. Happy to give details if wanted. Im thinking they dont want it known what he does because my first review was never posted.

  

• Warren670

  20 febrero 2021
  Unsafe! Stay Away!

  My family has visited the Surfside resort in Destin Florida about once each year since 1990 and enjoyed each visit. Great views, nice heated pool and hot tubs, and a walk way to the beach (over a busy road way) However, our visit Feb 13-16, 2021 caused me to fear for our health and left me very frustrated. We stayed in room 502 Feb. 13-16, 2021 and always wore masks when outside our condo except on the beach when there were few people. The room was nice but the view was a bit diminished by power lines. Our main issue was with the building contractors and staff. To start, when I was unloading after we arrived, a security guard without a mask came to my car door. In a rude manner he demanded to know why I was there. I had a parking pass and explained I was taking luggage to my condo. He told me I could not park where I was but parking is tight at the resort due to construction. I explained I parked by the dumpster so I did not block other cars and to leave room for others closer to the door. He said gruffly okay, you have 2 minutes to unload and move your car I went as fast as I could and took about 20 min. Also, there is a sign on the temporary entrance most people use stating clearly that masks required of all vendors and delivery personnel. None of the contractors coming in and out of the same entrance most convenient for us to use (due to construction) wore masks. I pointed this out to Scott at the front desk explaining that contractors are not obeying the sign. He said there is no sign like that and that they cant require contractors to wear masks. He said the Surfside HOA decided they will not require people in the buildings public spaces to wear masks. Contractors without masks cause me to fear for my families health and we did our best to avoid them. Finally, the beach bar is completely disgusting. If you use the walk way over the road you must pass through the bar to reach the beach. There are lots of smokers there and no one wears a mask. We held our breath as we passed through and normally went way out of our way to use the temporary entrance (contractors and employees with no masks) walk down an alley and across a busy road to reach the beach. It is as if COVID 19 does not exist as far as Surfside HOA, Surfside employees and contractors are concerned. In summary, the 502 unit is nice with the view reduced a bit by the power lines. The no masking attitude is very upsetting to my wife and I . As I mentioned, we have stayed at the Surfside almost every year since 1990. Due to this experience we will not return any time soon; perhaps never again. We dont mind paying top dollar at the beach for beach front view. However, we will not stay at a resort where the HOA, employees, and contractors put our lives at risk and employees/ contractors are repeatedly rude, unresponsive, and uncaring. I strongly advise anyone that takes COVID-19 seriously and cares about good service to stay far away from the Surfside. LOTS of other properties near by to choose from.