Surf Beach Holiday Park

Comentarios destacados

• Allan k

  18 octubre 2020
  Disappointed following renovation

  We stayed here for the first time since extensive renovation was done e.g. new cabins and swimming pool. However there is not much else for camp site users. The amenities and kitchen are much the same and although sites now have concrete slabs, most have significant slopes. The increase to $50 a night outside school holidays is not justifiable. Still a great location though!

  

• 3C_20

  28 octubre 2020
  Excellent

  We stayed here for 2 nights, just for something different and we were very happy with the cabin we had. It had great views of the water and had everything we needed for the stay. It was actually bigger than we thought it would be and had all modern decor. I highly recommend this place.

  

• Susan M

  14 noviembre 2020
  Relaxing stay by the ocean

  Visited with our family of four and stayed in the Panorama Spa Cabin. It did not disappoint. Beautiful cabin with all the facilities you need, tidy, lovely decor and very clean. Park well kept and clean. Easy check in and out. Beautiful views and very close walking distance to blow hole, beaches and main street. Will be back

  

• 2020familytravellers

  17 diciembre 2020
  Surf Beach kiama holiday park

  Our cabins were not what we booked (side by side to accommodate a large family) originally and although the reception ladies did what they could to fix this issue it was a big down fall for our holiday experience. We were told check in was at 2pm and after miss judging the trip time we arrived an hour early, cabins were not ready at that time we were offered to use the pool while we wait (keep in mind our luggage is packed still). first cabin was made available half an hour after check in time the other 2hrs after check in time when asked if we could be compensated and have a lenient checkout time they said no as check in time is between 2pm and 5:30pm so they were within the time frame We had never been made aware of this information we were told on numerous correspondences that check in was at 2pm. with 6 children this was very inconvenient.The cabins were also not cleaned properly, nor was there proper cleaning equipment for us to use to clean our self. example a dust pan was available but no dust broom there was a large broom though. There was a mop but the head available needed replacing and wasn't able to clean. Dryer and washing machine was full of lint to the point of a fire hazard. No cleaning tools available for the bbq at all and the other cabin the bbq was in useable due to no had connected. There was rubbish dirt sand and hair found under the couch cushions and the spare blankets available were very smelly from being stored for so long. The facility claims free Wi-Fi available but the 4 days we spent there there was nothing but connection issues, for someone needing for importance would not recommend are all. The plus side's, our cabins had a beautiful view of the beach both from inside and out on the decking and the roaring sound of the sea can be heard with ease. the locals are very friendly. The community facilities were very well kept, and always clean and tidy. Customer service was friendly and approachable, everything was easily accessible, the external park was clean and regularly maintained. Overall it was a nice trip away (minus my daughter breaking her arm on the park equipment) would visit again knowing what to expect next time. Thankyou happy holidaying

  

• NGMW1984

  01 marzo 2021
  Great park with great location

  Beautiful little park that's close to beaches and shops. The cabins are super modern and very clean. They feel nice and spacious. The pool area is small but perfect for the little kids and adults. Can't wait to come back.