SureStay Hotel by Best Western Richland

Comentarios destacados

• Debbie L

  11 septiembre 2018
  Updated rooms, clean affordable

  Nice large room and bath. Updated furnishngs. Access a little difficult..off a frontage road in a semi-industrial area. Have to loop under 49S to access motel. No food nearby...have to get back on 1-20 and go to next exit to get dinner. But clean, safe room for the night. Acceptable if not lavish breakfast. Waffles, boiled eggs, cereal, bagels, muffins.

  

• Okiemomtraveler

  30 mayo 2019
  Great Visit

  Traveling and stopped in for a night. This motel is clean, decent breakfast included and a fantastic price. We were able to charge all our phones and devices too. We will definitely stay again if we pass through. Thanks for a restful night.

  

• GoPlaces52623672986

  20 septiembre 2019
  Hidden value hotel

  Hard to get to due to construction, but stay was pleasant. Breakfast area was very clean. Would liked to have had oatmeal for my husband, but other than that it was just fine. Good value for the money.

  

• Czarria57

  01 octubre 2019
  Would not stay there again!

  Im not sure that we stayed at the same hotel that the other most recent reviews mentioned! We booked this as an overnight stay on a moving trip from TX to FL. It was convenient for our route, however, the construction around there made it extremely difficult to get to and when I called for directions, neither desk clerk (who spoke little English) could help. I finally figured it out on my own. We had a 2nd floor room which meant we had to haul our suitcases up outside stairs (were in our 60s). The room smelled very musty and there was soap only in the bathroom - no shampoo. The property was dirty, with trash overflowing in the outside trash cans. The pool had foamy stuff in it and did not look inviting. Overall, this was a huge disappointment and we would not stay there again.

  

• 393melindaj

  11 agosto 2020
  Terrible!

  I booked this hotel through a travel agent. The pictures that she sent me of this hotel which I also looked at online were very deceiving of the room in which my family and I were given when we arrived. The room had a musty/mildew/smoky smell (non-smoking room), the wash cloths were dirty, walls were dirty, outlet broke with exposed wires, lots of flies all over the beds and the room, and chip crumbs all over the floor. I immediately returned the keys to the front desk and let them know that we would NOT be staying there for the night. That the room was unacceptable for my expectations. They offered us another room, but I had already seen enough. The woman went and got a man, same song second verse, and I told him no thank you. He gave me a receipt and refunded my money in which I was thankful for. That is until I returned home and checked my credit card statement to see that Rodeway Inn & Suites did refund my money on 8/1/2020, only to RECHARGE my credit card again on 8/2/2020 WITHOUT my permission! This is fraud! I highly discourage anyone from staying at this place or doing any business with them.