Sunway Hotel Shenzhen Airport

Comentarios destacados

• 2mnywmn

  07 diciembre 2018
  Pretty comfortable and very helpful

  I arrived late night. Around 2am. This hotel offers shuttle service from the airport to the hotel. It's supposed to be every 30 minutes. I am not sure if they do this so late. The information about the location of the shuttle bus pick up on the the website is outdated. I waited at the location for about 20 minutes and just decided to call the hotel since I didn't see anything. They spoke basic English and they told me someone would come. I told them my exact location. Although I was not at the correct pick up location, they sent someone to walk all the way to where I was to pick me up and walk me back to the shuttle pick up. He even helped me with my bags back to the shuttle (ten minute walk). I checked in with no problem and the staff even allowed me to check out later than usual since I arrived so late. The breakfast buffet here is excellent. That's very good since I don't know where else I can get food. I also left my charger in the room after I caught the bus to another city. I called the staff and they kindly sent my charger by express mail to my new hotel. It arrived same day before noon. That is amazing!!! I wonder if they did a special delivery just for me. I have never seen such speed of service. I had to pay for it on arrival but it was only 17 rmb. I would stay here again. Not expensive, but I got special treatment like I was VIP.

  

• joand65

  08 enero 2019
  Just don't

  This was an over night stay to catch an early morning flight. When I walked in the room the first thing I wondered was how many acts of sexual violence was committed here. Mold on shower walls and nothing had been cleaned behind furniture in a long long time (years?). The bed was as comfortable as sleeping on a box spring. Just go someplace else. You'll not regret it.

  

• Dr Narendra T

  11 enero 2019
  Worth for the Cost

  Very close to airport . Best part is there is free shuttle service to airport.The staff was very courteous to pick us from airport even in midnight. Really good rooms for the cost. Good breakfast with good spread.

  

• OlbapF

  02 enero 2020
  Pay a liitle more and find another place to stay

  The hotel is unpleasant, does not smell good and is dirty. The staff does not speak English and is very difficult to comunicate with them. I wonder how in an "Airport Hotel", close to one of the biggest international airports in China nobody speaks decent English. The bathroom is a no-go zone. Hot water was cold. Breakfast does not look good. Couldn't touch it. At least they had drinkable coffee. It is relatively close to the airport and it has a decent shuttle service (but this is also true for any other Airport Hotel). I needed this hotel just for one night, so I chose a "cheaper" option. I learnt my lesson. Don't try cheap hotels in China,

  

• AlTayMalaysia

  07 enero 2020
  A NICE TRANSIT STAY

  It is near the BaoAn International Airport. Stayed there overnight while waiting for flight out of Shenzhen. Room was clean. Staff friendly and patient. Other than that, its location not ideal for visitors.