Sun Wild Coast Sun

Comentarios destacados

• sebavelardo

  19 febrero 2016
  En el medio de la nada.v

  Lo mejor del hotel es el edificio, la limpieza y la atencion del personal que te hace sentir a gusto y atiende todas tus necesidades. Lo peor, su ubicacion. Se encuentra en Port Edward (la nada misma), el personal del hotel mismo te dice que no hay nada que hacer fuera del resort. Nos hospedamos por error, ya que queriamos conocer Durban y la agencia nos trajo hasta aqui. SE ENCUENTRA A 2 HORAS DEL AEROPUERTO, comparado con Durban (a solo 20 minutos). Las habitaciones son amplias y bien equipadas, hay wifi gratis e ilimitado en todas partes. Los restaurantes y buffets sirven muy buena comida. Pero ojo, a las 9 cierra todo y no tienes ninguna alternativa para alimentarte. . CUIDADO CON EL PARQUE DE AGUA: buena opcion para ir con niños ya que el parque no es tan grande y el precio es economico. Pero el hecho que todo el piso del parque sea de piedra o madera provoca que te quemes o pinches los pies continuamente: termine con quemaduras que me duraron una semana. . Finalmente no quiero que se malinterprete la opinion. El hotel en si es excelente pero la ubicacion no ayuda y tampoco hay mucha variedad de cosas para hacer alli dentro, ya que si no vas al parque acuatico (cerrado lunes y martes) no queda mas que la pileta y el area de juegos para niños.

  

• explorer_sa7

  28 diciembre 2020
  The Riverside @ Wild coast

  Awesome family hangout spot. From speed boat rides to tube rides. Boat cruises and private charters available. The private charter skipper was very friendly and really was accommoding with the kids. Excellent service keep it up... See you'll on my next vacation.

  

• Adrian M

  03 enero 2021
  Facilities Upgraded to 4 Star but Management and Staff still operating at 2 Star

  Great facilities but non-existent management who are clearly out of their depth. The lifts were always busy because staff were using the lifts for operations when they should have been using the Service Lifts. I tried to raise this with management but could not find any one. Staff need more training to be customer centric at least smile and be friendly as a minimum, instead of being sour and acting like you doing me a favour,.

  

• Mdorasamy

  05 marzo 2021
  Great views, Awesome activities, not so great service!

  Had such a wonderful stay at the Wild coast! The place isn't short of activities, with horse riding, pedal boats, sunset cruises, water theme park, quad biking, nature trails and more, you're spoilt with choice for things to do. Aesthetically, this is one of the most picturesque holiday destinations. We took a sunset cruise down the Umtamvuna river and it was incredible! The holiday was only slightly tainted by not so great service from hotel staff and the lady at the mvg desk. Improve the service and it would be a 5 star rating.

  

• SuhanaHarilal1

  09 marzo 2021
  Pathetic Service

  My cousin and I stayed at the Wild Coast Sun on 6 March 2021 and checked out on the 8th. The service is really pathetic. The check in attendee refused to check me in 3 times, claiming there were no rooms available. When she was busy I went to the attendee next to her and she kindly checked me in with no problems. We got to our room and there was no tv remote. Trying to get through to switchboard room service is impossible. The lady said she would report it but didn't send a remote up to our room. We had to phone multiple times. In the evening we realized there were no bath towels. Again, the lady answering the switchboard calls sighed like we asked her to come to work today. She just cut the call. I phoned back and asked if she will be sending the towels, to which she rudely replied "yes i am sending him". That night we went down to Panarottis and ordered a pasta. The waitress got the order wrong so we asked her to send the pasta to the room. She charged us a service fee but when we got the food, there were no cutlery. Thereafter, we couldn't get through to Panarottis or the Hotel switchboard so we had to walk back down to the restaurant. Please can Wild Coast Sun ask their employees if they need their jobs because I'm sure there are plenty of other willing people who would gladly want their jobs and give off their best. I will never stay there again due to the terrible attitude I received.