Sun Rise Baku

Comentarios destacados

• Lore V

  13 octubre 2012
  Normal y alejado del centro pero buena atención

  Según lo visto los precios en Baku de los hoteles son escandalosamente altos. A tiempo de escribir esto los hoteles de 4 * están por norma en torno a los 200 noche de ahí que aunque la puntuación relación precio sea baja, parece que es denominador común en AZB. El hotel esta a 15 minutos en taxi del centro si no hay trafico y la parada de metro mas cercana esta a 10 minutos andando. La locación es el gran handicap. Tampoco hay gran oferta de restaurantes cerca por lo complica salir a cenar sin tener que desplazarse. Las habitaciones son normales y con nada destacable. Las camas son cómodas y esta relativamente limpio. El baño es espacioso y limpio pero se nota que esta algo viejo. El trafico en la calle es continuo y las ventanas no aíslan del ruido. El personal es muy atento y educado, colaborando con todas las necesidades que hemos tenido: cambio de divisas, taxis y recomendaciones.

  

• Keith D

  22 junio 2016
  You can't trust the manager!

  We were happy that the hotel was clean and all the staff friendly and helpful but our stay here was spoiled by the manager. We booked and paid for the hotel through eDreams and has their confirmation but we had to have a confirmation from the hotel in order to get a Visa to visit the country. The manager decided that this was an opportunity to put his price up and he typed into the Visa confirmation that he wanted $80 per night per person or £778.00 where we had already paid £193.00. We were hassled all week and even threatened with eviction if we didn't pay in cash. We left a night early even though we'd paid for 7 nights, and we spent our final night in the airport. On checking out early we told them we didn't have that sort of cash and they agreed to us signing a note so that they could claim from eDreams. The manager would not accept that we'd paid even when we showed him the receipt and he said we should pay him and claim the money we'd paid, back from eDreams. None of this was necessary. We'd booked and paid and should have just had a good holiday but we simply got hassle and worry from the second day on, we lost a night we'd paid for and finished up very tired and hacked off. My advice, Don't bother staying here they are not good at keeping there word and even if you've paid you may be hassled by the manager to pay much more in cash. Its a shame really because all of the other staff were a credit to the hotel and their country.

  

• Zola63

  28 mayo 2019
  Lifesavers

  We arrived in Baku to find the hotel we had booked had cancelled our booking to resell our rooms at an inflated price. We booked another hotel that the taxi driver still hadnt found after 2 hours so we decided to stop off for a beer and a chill out. We asked at the Sunrise if we could stop for a drink and recharge our phones and use their WiFi. The lovely lady was only too pleased to help. After several hours... and several beers she had contacted the manager who said that if we couldnt find our hotel he could offer us rooms at a more than fair price. To cut a long story short... we ended up returning to Sunrise Hotel to be welcomed back with open arms. We had lovely spacious clean rooms and were shown such kindness. We enjoyed much needed sleep after one day of flights and one day of taxis and the manager is going to try and accommodate us for a further 2 nights Even if this proves impossible we are forever in his debt for his kindness.