Sun Peaks Resort - Sun Peaks Lodge

Comentarios destacados

• Earhart S

  08 septiembre 2012
  Hotel recomendable

  El hotel se encuentra justo en el centro del pueblo de Sun Peaks. No es un hotel de muchas habitaciones pero está muy cuidado por los propietarios. Nosotros solo estuvimos una noche y quedamos muy satisfechos por la comodidad de las camas y la tranquilidad de la zona. Al día siguiente Mario, el dueño, nos dio unas estupendas ideas para excursiones en nuestro viaje que seguimos y quedamos muy contentos.

  

• Juan C

  12 agosto 2016
  Confortable

  Fuimos en verano había poca gente y la paz se hacia sentir El hotel y sus alrededores fantásticos la camada y almohadas muy cómodas El estacionamiento techado a un precio de 10 dolares me pareció justo No dispone de aire acondicionado el cuarto Esto puede resultar incomodo si hace mucho calor Solo dispone de un ventilador y buen uso hicimos de el

  

• lordstokes

  01 marzo 2020
  Charm Transplant Urgently Required

  Sun Peaks lodge does most of the big (& difficult) things OK, not exceptionally, but OK ... and consistently fails at every one of the little (& easy) things that truly add up to a warm welcome, a memorable stay, & a desire to return. I suspect that lack of real competition & an enviable setting have engendered a degree of complacency & laurel sitting in the staff, that may well come back to bite them. To details ... on the positive side, the basics of hotel accommodation are well served here: the rooms are large; generally nicely-appointed (more hanging space/hooks & clothes storage would not go amiss though); acceptably, if not scrupulously, clean; &, for the most part, pretty comfortable (although the heating/temperature control in ours was somewhat haphazard). The situation is absolutely enviable; with genuine ski-in/ski-out facilities, & a central position giving easy walking access to the rest of the village's amenities. However, throughout our stay we gained the definite impression that nothing was too little trouble for the hotel staff. Our arrival consisted of exactly zero words of welcome; even less explanation of the hotel's facilities; a very prompt request for a credit card guarantee; a brusque invitation to help ourselves (!) to a luggage trolley; & being accompanied halfway (!!) to to our room & then pointed to an onward journey. During the course of our stay it was consistently difficult to get a booking in the hotel's steakhouse restaurant; would that the same consistency had been extended to housekeeping services - sometimes we got enough linen, sometimes not - sometimes the bins were emptied, sometimes not - sometimes coffee/tea/toiletries/toilet roll were replenished, sometimes not - sometimes the room, bathroom & kitchenette equipment were cleaned, sometimes not. Lastly, our departure was met with a good deal of huffing & eye-rolling when we asked to leave our bags for safekeeping; in contrast, enquiries as to how our stay was & whether everything was satisfactory were conspicuous by their absence, as was a simple 'goodbye' or 'travel safely'. In summary, The Sun Peaks Lodge, whilst having potential, is in urgent need of a charm transplant (or at least some basic courtesy) & some attention to detail & guests' wellbeing.

  

• Sailgirl12

  11 marzo 2020
  Heart of the Village

  The small lobby is warm and welcoming and the staff is top notch. My room had two queen beds, a small refrigerator and overlooked the ski run that comes right through the middle of the village. Bedding was very comfortable. The property has an indoor hot tub, secure ski storage with a boot drying rack & shelves for your shoes while you are out in the mountain. When you are ready to ski, just step out the lobby door, into your skis and ski through the village to the lift! The hotel has a two restaurants - a steakhouse with an amazing Brie and a fondue stube perfect for dining with friends or a romantic evening. I will definitely stay here again!

  

• traveller00700700700

  05 abril 2020
  Housekeeping is lacking

  Excellent location - ski in ski out with a ski locker downstairs. Great steam room, hot tub, and sauna. Good sized room. Problem was very poor housekeeping - we were there a week and nearly every day I had to call the front desk as the cleaners had missed something in their cleaning, had not replenished supplies etc.