Summit Hotel Bukit Mertajam

Comentarios destacados

• Toinggaahahaha

  28 diciembre 2018
  DONT COME HERE

  Your service is awful your not friendly at all THE HOTEL TOWELS are TERRIBLE and its SUPER DUSTY and the SOFA HAS TORE OFFF WHAT IS THIS this is not worth for what I pay okay ! The place is very old I HATE ITTTT very smelly and the bed is broken the toilet is dirty JUST ONE SOAPPPP the kettle is not clean I DONT WANT TO SLEEP HERE AGAIN AWFUL PLACE AH I hate you soooo much !!!!! Sorry la

  

• Jay S

  10 marzo 2019
  Old Hotel with Poor Maintenance

  We stayed at this hotel for 2 nights, overall we found it very sleazy and dirty. The floor was dusty and dirty, the bed sheets looked like they have not been replaced for weeks. The bath towels were so bad that my old kitchen towel would have looked better. The bathroom was so dirty that I used it with great reluctance. Extremely bad experience and I would never check into this hotel again.

  

• 7Jamine7

  04 junio 2019
  Old building hotel

  The lobby juz fine. But the room assign to us was bad .The aircond is not functioning yet the toilet cant be crush!! However they did assign another room to us. The buffet also juz fine .Hope that the hotel will improve the room to attract more customers as the hotel building actually quite old.

  

• Melissa W

  30 diciembre 2019
  Not recommended

  I was shocked by the bad conditions in the room (shower, strains on bed sheets, dirty wall and noise from outside despite being on 11th floor. There was no towel in the room and I had to request it twice. Almost all the electrical outlets are not working. In the end, I asked to change the room and found a more acceptable room after viewing two rooms (attached photos) . The reception and other staff are polite and helpful.

  

• TL7

  11 marzo 2020
  Poorly maintained

  Just about everything was a complete disappointment, except for the friendly and helpful front desk staff. The entire building is old and worn, and the room was terrible. Overall cleanliness was bad - bathroom looked as if it hadn't been washed, bed linens were stained, wardrobe was dirty and the fittings in general were in poor shape. Price-wise on the low side, but I really wouldn't recommend this hotel unless there are no other options available. Overall a bad experience, but I will however commend the front desk staff again for their good work.