Summer East Serviced Apartments

Comentarios destacados

• sg17harvey

  20 octubre 2019
  Beautiful spot

  We visited for two nights from Sydney and liked staying at this place. It is set in amazing gardens, really pretty with lots of flowers despite the drought. Clean rooms, nothing special, but everything we needed and conveniently close to everything. Would go back there anytime.

  

• 214mathewp

  24 febrero 2020
  Disgusting

  Booked 12months out to go to Bathurst v8s was called today to be told my room will be more then double in price due to booking.com doing the wrong price and not 5 months later I'm told about it and left with out a option and told to cancel my booking no apologies no nothing just here pay 350 a night bow if you want to stay I will never stay here and wouldn't recommend it to any one

  

• M2380YQamandad

  09 mayo 2020
  Rude Greeting Overpriced Motel

  Check in was unfriendly and abrupt room is overpriced it is at its best a dated motel room. Heater hopeless limited hot water both not good in Orange but the worst was yet to come beds that were like rocks definitely not worth what why paid!! Don't want to whinge but very noisy neighbor's the management is obviously only interested in looking after the miners they do as they please noise wise!! Not for us safe travels all x

  

• A3216SCchristinem

  27 julio 2020
  Poor Customer Service

  I booked an apartment for an overnight stay, As part of a short trip away from home with my husband. A week later I received email notification that my booking had been cancelled. There was no explanation. I then emailed the property requesting an explanation, as I thought it may have been an error.. There was no response. The next day I telephoned and spoke to Ingrid who explained that there had been a mine collapse and they needed to accommodate local mine workers. There was no apology, simply an explanation that they look after their local long stay mine workers. She also said there is no policy to communicate an explanation or reason when a cancellation is made. I advised her that the property needed to initiate cancellation with the booking provider I had used online, which they had not done. She also said there should be no availability for a lengthy period in August. There is still availability shown on the relevant booking provider and also on their own website. A few days later I received an email from Orange East Apartments, in response to my request for an explanation. The response from Steve Millar was: We have had to cancel your booking as we are primarily a long stay mining accommodation and we have been notified of a mine shutdown in August and we need all available rooms for our long standing regular clients Apologies for any inconvenience however you do have a considerable amount of time to find alternative accommodation. If this accommodation is primarily for long stay mining accommodation, it would be appropriate to indicate that on their website. They do not. Based on the rude and offhand way I was treated, I wouldnt recommend the Orange East Apartments, Orange, to anyone. And I havent even stayed there! Singularly unimpressed! Surely if Orange East Apartments are primarily a long stay mining accommodation, shouldnt they indicate that on their website?

  

• Leper2015

  02 marzo 2021
  Cancelled bookink

  We booked a 2 night stay for March 2021 in November 2020. Approximately 3 weeks before our stay we received a notice that our booking was cancelled. When I rang to enquire what was happening I was told due to the gold mine rescheduling a shutdown we were bumped to accommodate contractors for the mine who paid more for their accommodations than us. The owner was not the least bit apologetic for the inconvenience this caused us. Now we find that we have to find new accommodation with limited choice due to the short notice and increased prices. Be very wary of this if you are considering this accommodation. Disgusting service.