Suites Cristina Hotel - Apartment Residence Inn

Comentarios destacados

• supersquirrel3

  20 junio 2019
  The Breakfast Alone...

  ...is worth staying here. But I'll be thorough! Facility: Very easy to find, clean and safe looking from the outside. Located near the end of a quiet street near other hotels, a college, and a high rise office. There is a garage for cars as well as parking out front. Buzzer at the garage door lets you in (and out) 24 hrs a day. Check in: Staff speaks English and Spanish and are happy to help in either language. Gave names and ID, received our room keys, and were given a quick rundown of the available facilities and locations. Apartment: Immaculate. Fully equipped kitchen, comfortable and sufficent living and dining areas, and spacious bathroom. Bathroom has hairdryer and vanity mirror and enough counterspace for a family. Bedrooms have plenty of closet storage space with shelves and hangers, comfortable mattresses and bedding, good working AC, large TV, and accessible lights and power outlets. While there is no mirror in the rooms, there is a full length mirror in the hallway. Tiled floor is NOT cold in the mornings, which can be an issue in some places. Not here! Maintenance: Our apartment was cleaned thoroughly each day. Beds were made, towels either hang or replaced, drying dishes put away. We were happy each day to come home to everything being fresh. Amenities: Italian restaurant on-site. By the pound laundry service available for guests. Currency exchange with the front desk was a life saver when we arrived on a Saturday after the banks were closed until Monday. Tons of brochures on activities in the reception area, although there are no maps. Cute sofas and wicker chairs are located in common areas with nice views of the property should you wish to read or relax outside your room. The pool is small for laps but kept very clean and good for families with children. Breakfast every day. Free Wifi available in rooms and around property. Breakfast: Our favorite part of the day was enjoying our delicious breakfast poolside al fresco. Starting at 6:30am, a buffet of breakfast foods await. Toast, yogurt, cereal, granola, fresh fruit (varied each day, but always pineapple :) ), cheese, tomato, ham, rolls and buns, gallo pinto, eggs, a made to order omelette station, fried plantains, and an assortment of changing sides made the start of our day perfect. Standouts were the pancakes with Nutella and banana, the caulifower, and mini chicken and carrot quesadillas. We were grateful the breakfast started so early so we could eat before we drove 3 hours to our activity for the day. Staff: Throughout our stay they were nothing but helpful, from getting us more towels, to opening the garage door promptly, to changing our money and answering general questions. Their green approach to saving paper and conserving water was also noted. Completely recommend a stay here!

  

• sandis724

  28 noviembre 2019
  Not recommended due to non-customer oriented attitude from front desk

  We reported the AC in the master bedroom was not working at 6am Wednesday morning. We reported it again at 7am Thursday morning. We were told it was fixed but it was still not working at 3pm. The front desk (Adrian) told us he had just called the owner and was told the AC people couldn't come until Friday. I expressed that the AC should have been fixed the day before and I expected an adjustment to the bill because it was so uncomfortable in the bedroom. The front desk refused. The solution was to send us a fan or move us to another room which I declined (not an easy option with 2 adults and a kid and a full refrigerator and a full weeks' worth of belongings unpacked and used for 4 days. And we are checking out Saturday am) I don't feel the situation has been handled in a "customer friendly" manner. The attitude from the front desk is they couldn't care less.

  

• outdoor4fun

  12 enero 2020
  Nice layout to the two bedroom rooms

  My family of four stayed here the first and last night of our Costa Rica vacation. I picked this hotel because I wanted a second bedroom with two twin beds for my 20 year old son and 16 year old daughter. The hotel was very nice and clean. The pool looked nice and we had a very nice breakfast included. I would definitely stay here again and front desk staff provided great customer service. Our last night the two bedroom units were apparently full because we were given two separate hotel rooms for the same price. I had pre-paid for the rooms before I went on vacation. Overall the hotel is a great value and accurately depicted in the website photos.

  

• amitabhdeepap

  25 mayo 2020
  Decent hotel

  The food was good; layout was impressive; a decent location. Not very high-end, but value for the money. The service is nice, too. Rooms are suites with kitchen etc. The property is clean and well maintained.

  

• Brigitte B

  23 noviembre 2020
  Perfect, as advertised

  We had work in San Jose near the hotel and stayed here. Great breakfast, affordable, clean, and very reasonable. It was a quiet street with plenty of restaurants nearby and the park for running/walking.