Strato Hotel By Warwick

Comentarios destacados

• 499ossamar

  28 julio 2020
  universary

  very poor customer service. no one smiles or greats at all. not even hi or hello or welcome. 5 mints with the reception she didnot even talk to us , only one word ID, meaning she needs our ID. didnot feel welcomed at all. 2 other stuff walked by me in the lobby and not even hello . worst experience ever in qatar. will never recommend or come back here.

  

• 104kamalm

  29 septiembre 2020
  Bar

  It's was my bad experience. I order a beer and juice for my wife.my order took 20min still not come.suddenly 2 guys come set and order a beers they serv them before me.i call a waiter but still my order delay. It's was really terrible.

  

• jlpm1989

  29 septiembre 2020
  Rock City Bar Service

  Me and my husband ordered beer and juice. Took long time to serve (more than 20mins) but when two new guests came, they get their drinks immediately after placing order.Managment and service should be also be attentive.

  

• Muhser

  20 octubre 2020
  A big discrimination and very bad attitude

  We made a reservation for 3 persons in the top flour in the rock city bar coming to have some good vibes, but unfortunately we faced a very bad approaching from the supervisor (Bipine) and felt like the guy is kicking us out for absolutely no reason and also having a very bad racism attitude. We went down to the loby and we asked to talk with a superior who can make a discussion. The GM who was on the phone (Arab) spoke to us and we explain everything by details. We hope he will make this guy understand how hospitality is.

  

• Benmoussa123

  21 octubre 2020
  Unprofessional Bipin

  I didn't find 0 so I rate 1. However, am not surprising because the previous reviews are catastrophic as well. Our story began when I made a reservation for 3 people and one of my colleagues has been forgetting his ID, during checking the temperature at the entrance of the bar we inform them and we ask very politely the supervisor(pipin) if its possible to send a copy via email, but the way how he handles us(are you sure you are not drunk). We went to the reception and we spoke with the manager about his (behave) and then that pipin come downstairs and he is looking scary and ask me: show me pls your reservation...I show it to him and I told him we don't want to enter now, thanks for your attitude, we left after complaining over the phone to the Egyptian manager. We went to the western plus hotel and we pass a smooth check-in with a cool night.