Stradey Park Hotel & Spa

Comentarios destacados

• smts89

  26 septiembre 2020
  Very accommodating and incredibly helpful

  Myself and partner booked this hotel for two nights whilst visiting family in the area. Unfortunately this was all around the COVID time when Wales was going into local lockdowns. We originally booked with Expedia but cancelled the day prior to our trip due to the uncertainty and on advice of the helpful hotel staff, specifically Alisha. We rebooked the next day directly with the hotel, they matched any prices found on Expedia at the time. Alisha was incredibly friendly and helpful throughout the entire process and was very attentive to our requirements and concerns. We couldnt praise her customer service skills enough. Shes an asset to your hotel . The room was incredibly comfortable, staff are friendly, the bar is reasonably priced for a hotel and the restaurant is on Tastecard too, so you can get a sneaky 2 for 1 discount Sunday to Thursday. Well use the hotel again if were in the area, just unfortunate we had to curtail our stay due to the local Llanelli lockdown.

  

• ax11111111

  28 septiembre 2020
  Not 4* is all respcts but lovely staff

  The staff at this hotel are lovely. Covid adjustments all in place. The public corridors and stairs are fairly worn looking for 4 stars but the rooms themeselves are much better. Bit surpised no food after 8.45 available. Breakfast choice was good but quality variable pastries and croissants delicious, but sausages cheap and scrambled egg inedible. Dinner quality better. Due to covid not possible to have breakfast in the room with the view which wasnt clear before arriving - converted function room with little attempt to give any atmosphere used instead. Trying hard overall but perhaps not qetting it quite right. The good rate though made some of this forgivable. Feel really sorry for them to hear after we left llanelli will be locked down - everyone here was very responsible and its such a shame.

  

• S9713PJlisam

  30 septiembre 2020
  One great room, one not so nice

  We visited here for one evening, on the way to doing something else in the area. The staff were actually fantastic, but social distancing meant that we couldnt get a decent table in the restaurant unfortunately, so if youre going its wise to book the restaurant ahead to ensure a socially distant table. You cant fault them for keeping to the regulations. Only problem was one of our rooms was downstairs on the rear of the building and it smelt damp and enclosed with only small high level windows to a wooded area, Whilst my daughters were in a beautiful room with Seaviews. This wouldve been a five star review had we been given a better room.

  

• SoloNightingale

  07 octubre 2020
  Rooms could do with a dusting!

  I was recommended the Hotel from people who lived close by as this amazing hotel. And don't get me wrong the lobby, restaurants and general feel was very good. I may be being harsh on 3 star, but to me the rooms were very basic and dated. I don't expect 5 star. But for the money I paid, I didn't see the value. The staff were actually lovely, the food at the restaurant was good and they adhered to Covid very well. The room I was just very dated and dusty. It was given a room at the top and a decent walk away, it was very difficult to feel comfortable in the room with the heat rising and stopping on my room too. It's ok in general, but unfortunately I wouldn't go back unless the I knew which room I was having. And annoyingly, they charged me their prices and didn't have access to the Spa. It didn't sound like a discount was given. Quite annoying!

  

• DebWelliboo

  10 octubre 2020
  Birthday treat

  Surprise birthday treat Afternoon Tea! It was absolutely yummy, social distancing was excellent and had track and trace too. The service was perfect! The food was a great selection of sandwiches, savouries and cakes, a good range of teas and coffees and Prosecco. Great value for money and will be going back for more