Sterling Hotel & Suites

Comentarios destacados

• Daugustine3

  27 noviembre 2019
  Travel

  Worst accommodations even with the price. The mattress didn't even feel like one with how much the springs stuck out. Breakfast is extremely minimal and not a lot of food. Stains on the rug and strange people staying here.

  

• Kathy W

  23 febrero 2020
  Dont stay here

  Stayed at this facility the third week of Feb. 2020. It is a very old facility greatly in need of a good cleaning and renovation. The carpet in our room was 1" shag, matted and dirty. The stools at the counter were stained, the couch looked like some cats had used it to scratch on. I have to say the bathroom looked clean and the sheets appeared clean, or I would have forfeited my reservation and left. There are multiple hotels in the area with a similar price point. Don't pick this one.

  

• James V

  01 agosto 2020
  Rundown and dirty

  My family was coming home from Kentucky and thought the Des Moines area would be a nice stop. We should have kept driving. When we walked up to the room, there was garbage all over the ground outside our room, looked like it had been there awhile. When getting into our room, the door stuck a bit since the thresh hold was bowed up, we pushed in though. The carpet looked old and worn out, and the lighting was dark. The first time we flushed the toilet it nearly backed up, and no, we did not plug it. We left feeling as if nobody really cared about the upkeep of these units. Too bad, the area there seems kind of nice.

  

• codeartisan

  14 agosto 2020
  A good place to stay in Des Moines for escaping from covid-19

  Safe place, with good restaurants near this place. Affordable price, good cleanliness. You can choose which floor to stay, I suggest you to stay in the first floor, it's convienent for you to go outside and go back, nobody is watching you.

  

• jasonbT1686LJ

  31 diciembre 2020
  Totally disappointed

  This was the worst hotel experience I've ever had!!! We had reservations stating we could check in between 3 and 4 am we stood outside the hotel with locked doors ringing the doorbell and calling for 50 minutes trying to get in to get our room finally a ladies answered then tried to charge us an extra $24 for early check in even though our reservation clearly asked when we would like to check in and we selected between 3 and 4 am!! We aren't able to speak to a manager until 9 am the last at the desk would not give us a ph# for the manager or the corparite office she said she would have the manager contact us when he arrives at 9 am!! So finally we get into our room and there is old dried food on the stove top I get a coffee cup from the cabinet and it has a dried black chunk about an inch long of who knows what stuck inside the cup there is sugar spilled on the countertop the other counter top is literally black in spots from dirt that hasn't been cleaned the fire place doesn't work the lady at the desk was just flat ride this has been the worst hotel experience of my life time I wouldnt suggest this hotel to an enemy of mine I use to like staying here it says its under new management and you can definitely tell I give this place two thumbs down totally disapointed