Staybridge Suites College Station

Comentarios destacados

• Vuelof

  28 julio 2015
  Pésimo servicio!!!

  Tuve una muy desagradable experiencia en este hotel. La supervisora KARINA me GRITÓ frente al Gerente General Anthony Aguilar, estaban presentes también dos personas más del staff, sólo porque les comenté que si podían limpiar mi habitación.

  

• Regia63

  07 septiembre 2015
  Lindisimo lugar

  Hermoso lugar para quedarse..super limpio ..el personal muy agradable y servicial ...nos encanto volveriamos a quedarnos ..el hotel esta accesible cerca de tiendas para ir de compras...el desayuno delicioso y completo ...

  

• tnemzo

  20 noviembre 2019
  Great place

  This is our second time to stay at Staybridge suites. We think it is a great place with a good breakfast and spacious, clean rooms. Its also wonderful to have a full refrigerator and small kitchen. The most important thing is the honesty of the staff. I inadvertently left a few things in the room when we checked out and discovered my error the next day. The staff (Celia and housekeeping) went out of their way to locate my items and return them to me. I will be a fan for life!

  

• lilianam645

  29 diciembre 2019
  Comodidad

  Me encanto la comodidad y el espacio de las habitaciones. Mucha variedad en el desayuno. Además que dura más tiempo buen tiempo puesto. Súper recomendado. Nos volveremos a quedar en nuestra próxima visita

  

• 520tedh

  25 febrero 2020
  Trapped in the Elevator

  The Hotel is nice, the staff was great at check-in. There was Hotel Manager's Social event that was a plus. The room was clean, the breakfast was fine. Overall a nice property. The issue I had was that Friday, February 21, at 6:30 am, I was in the elevator with 2 other guests when the power went out. We were between the first and second floors. The staff did not make any attempt to contact us, assure us that everything was okay, even after I called my business associate to let the front desk know were were trapped. For all we knew, the building could have been on fire. I assume that there is a standard, policy or procedure that addresses guests trapped in the elevator. I assume that the emergency generator was supposed to activate automatically, but instead, we were TRAPPED FOR 30 MINUTES until the maintenance man arrived to start the generator. The Hotel's emergency response plan, by my guess addresses these types of emergencies, but the staff obviously did not know what to do. They did nothing to check on the three of us once the emergency power brought the elevator to the first floor and the doors opened. Very disappointing, I hope Management reviews their policies, trains their employees, and reassures the guests that when incidents happen, they will be addressed in a professional manner.