Staybridge Suites Anaheim At The Park

Comentarios destacados

• famero

  05 marzo 2018
  Muy Buen hotel, mala actitud en recepción!

  Staybridge suites At the Park, es un hotel muy bueno. Esta ubicado cerca de los parques de Disney. Los cuartos limpios, amplios y cómodos. No me gusta que tengan medio servicio de limpieza o que solo hagan la limpieza ciertos días completa y el fin de semana a medias o no. Uno ya esta pagando el servicio, para que tengan este tipo de cosas. Mi estadia estuvo muy agusto, solo que no me gusto la actitud de la recepcionista en la noche. No recuerdo su nombre pero me hizo perder mucho tiempo. Llegue un día antes de mi reservación y le comente que yo ya tenia una reservación hecha para le día jueves y viernes que solo necesitaba otro día y que se lo iba a liquidar. Me comento que la reservación que ya tenia no estaba liquidada y que tenia que hablar a Expedia para que hicieran el cargo por que a ellos no les aparecía que ya estuviera cubierta. Algo muy raro por que esa reserva la había hecho con meses anteriores y liquidado también, hasta trata mi hoja de confirmación y todo . Por lo que tuve que hablar y checar eso para que al final me dijeran que todo estaba bien . Que no había ningún problema. Por lo que llegue a la conclusion que no les gusta reservas por parte de terceros o no se cual fue su idea. Pero bueno solo ese detalle fue incomodo, pero el resto en cuanto a descanso, comida y comodidad muy Buena.

  

• 467kel

  27 mayo 2020
  Broken Glasses on Carpet

  I booked this hotel because IHG advertised their Clean Promise for our stay during the Covid-19 crisis. Unfortunately, Our room had clear small broken glass pieces on the carpet. My brother stepped on the glasses and was cut. I informed the front desk, they sent housekeeping to vacuum the room. However, our family was not prepare for broken glass pieces during our stay so we requested for disposable slippers. The staff informed me that they don't have any disposable slippers. I then asked if they had a first aid kit, the staff said no and offered a bandage but we would need to go to the front desk for a bandage. My brother had stepped on the glasses and couldn't walk downstairs because of the broken glasses. Very poor customer service, would not recommend this hotel.

  

• Kelly P

  06 agosto 2020
  Clean, modern, and safe

  We stayed here for 3 nights. This was our 2nd time staying here and it never disappoints. Front desk staff was great. Check in was easy. Parking is connected to the property and has direct access to the hotel elevator. The room was immaculate, spacious, and comfortable. I really enjoy the full kitchen and the sofa sitting area. Will definitely stay here again!

  

• celticlehrerin3840

  11 diciembre 2020
  Comfortable & convenient

  You will enjoy High quality sheets, towels and mattresses . The one bedroom suite has a very good layout, separating the bedroom/bathroom from the living room/ kitchen. It is well insulated, hence very quiet. Heating/air conditioning is controlled with a thermostat so is easy to regulate. The hotels location is very convenient.

  

• pphanfx

  21 enero 2021
  Quiet spacious hideaway on Ball Rd. during pandemic

  Nice little Staybridge quietly tucked away on Ball Rd on the North perimeter of Disneyland. My female guest felt safe and slept well - didn't even want to leave the suite and enjoyed it. IHG members with points or Platinum+ are going to get the best deals here - it's not even close. You can book directly into suites with points, or get upgraded into them at this location. Typically with the premium area and parking cost, this property can get pricey just for a studio suite. Service was good. I was accommodated with Spire Elite early check in, high floor, near elevator on very short notice. Room quality was good. We had the 1 BR 2 Queen. 550 sq ft with separated living quarters is very nice for privacy. The rooms have great shampoo, conditioner and body wash dispensers in the showers - more like what you would see in a deluxe hotel... no more running to the front desk to collect handfuls of shampoo every night. The outdoor firepit and BBQ grill is a very nice typical Staybridge touch. We saw people enjoying these from our room - it is available by appointment daily. We were too lazy and enjoyed the room. This Staybridge has very limited vehicle space on site - the garage can get crowded with little room to maneuver during busy periods. Lobby restroom was locked. Hallways fill up with trash quickly... That's about the worst of it for us. Overall, a very good Staybridge which offers great deals for members.