Star G Hotel Munchen Schwabing

Comentarios destacados

• Haimanti P

  30 marzo 2018
  Perfect stay in Munich with family

  We rented 1 studio apartment for 3 nights in Munich last summer. Since we were travelling with a toddler we requested for a crib and got one. The apartment was spacious enough for 2 adults and 1 toddler. The kitchenette was well equipped with amenities for cooking. We found the room clean and kid friendly. For late check-in, we were provided with a code to get the key. Also plenty of free parking around the building, we got one every time near the building. There is a laundry room downstairs which operate by coins and instructions are written in German. Using the laundry was a problem for us, but the staffs helped us beyond our expectation! I was short of coins, one of the staff also gave me some coins for laundry. The place is highly recommended for a leisure or business trip.

  

• KemmaF

  12 agosto 2018
  Looking for a place to do your business?

  We stayed in a room as a couple but getting an extra bed was no problem as well. The room was clean and set up to be very modern. It had a kitchen bit in the room with everything you could need for a short stay (Obviously no high-class cooking). The service was good but barely needed. Our only awkward moment in the Smartment was caused by the fact that the toilet room was right in the middle of the apartment with a mainly see through door and somewhat frosted glass walls. Not everyone wants to know about everything that's going on in there (especially if you happen to not be that close with your companion). Can't say that this is the case for every room though. Summed up it's a nice stay for people with some money or for a business trip (which is their main target audience I assume).

  

• 53gregj

  05 septiembre 2018
  Nice concept

  Nice and easy concept. Interior was very modern and had a good feel about it. Location is a bit far from the nearest train station. The only thing that let this hotel down was there seemed to be a lot of flies.

  

• cjl73

  12 octubre 2020
  AVOID - SMARTments not flexible even in these unprecedented times

  We have had new restrictions put in place for our area in the UK meaning we are unable to fulfill our booking for the 26th - 29th Oct, we paid upfront in good faith (should have used booking.com and not paid a penny). Yes, we are still able to travel to Germany with a negative COVID-19 test but our flights have been canceled twice and leaving us no options to travel on the dates we have booked. We have paid £228 and been told that the apartments will change the dates but we have to pay an additional £100. The apartments have incurred NO COST for canceling this booking, and if we had booked on booking.com we wouldn't have been out of pocket (yes my mistake I know) so cannot understand why the hotel has refused and been very rude about our cancellation. I know everyone says this but we genuinely would have booked new dates as we thought this place was perfect for where we were visiting in Munich. Hong Guan Lee should maybe attend some customer relations training as his manner via email is rude and unsympathetic. I cannot believe how poor this is, this is for a 21st birthday present for my daughter and partner. Come on SMARTments, surely you can move the dates without it costing £100 extra.

  

• irishilaril

  29 enero 2020
  HORRIBLE NO LO COJAIS

  Llegué un Domingo y me fui un Jueves. Vengo aqui por trabajo. El coste de cada uno d elos dias era de 110 , y obviamente no con el desayuno incluido... El apartamento está bien por que cubre todas las necesidades, hay cafetera, microondas, lavavajillas, etc. No hay servicio de limpieza ninguno de los dias, da igual si te quedas 4 dias, 30 o 1, sólo limpiarán el dia que te vayas. Pedí por dos veces toallas limpias y solo la última vez me hicieron caso. Si quieren servicio de limpieza tendra un cargo extra además de esos 110 por dia que te cobran. Y lo peor de todo es que si te duchas en la mañana, el agua sale congelada, esta mañana no pude ducharme y por la noche a partir de las 11 también sale el agua fria. El servicio de recepcion solo está disponible de 09:00 a 18:00 osea que para mi, que trabajo de 08:00 a 18:00 es imposible poder hablar en persona con alguien. El auto check-in muy bien, pero a mi me dio error al poner la tarjeta, y suerte que había una persona de seguridad en la recepcion por que si no me habria quedado en la calle. Se paga por adelantado y encima se equivocaron al hacer la factura a nombre de mi empresa, un autentico desastre de verdad. Apartamentos aceptables, pero tremendamente caros para el servicio que ofrece y que además no están preparados para abarcar a tanta gente.