St Kilda East Lodge

Comentarios destacados

• Daniciska

  29 marzo 2015
  Lo peor de Melbourne

  Pésima experiencia. Hostal muy sucio, no hay recepción, baños malos. Realmente no se acerquen a este hostal. Recibimos una oferta por booking.com y la tomamos, peor no valió la pena. Prefiero pagar más pero estar en un lugar limpio por lo menos.

  

• Leirakos

  23 noviembre 2015
  Esperando a alan

  Alan es la persona que me recibió. Cuando llegue me dijeron que llegaba enseguida. Al rato un huésped le llamo y dijo que llegaría en media hora... Los huepedes en general decían, si Alan siempre esta llegando. Ellos permitieron que durmiera en el sofa hasta que llegará. Esto sucedió a las 16:45, yo llegue al hostel a las 11:30. La limpieza brilla por su ausencia, la cocina es pequeña, los sofas están muy estropeados. El baño es enano, la cama es cómoda, el mismo Alan me la hizo, esta envuelta en plástico. Tiene un pequeño jardín muy acogedor. La localización es regular a 15 min de riponela station La gente con la que coincidí, no estuve mucho en el hostal, fue muy agradable, se respiraba buen rollo. El hostel mas q un hostel parece una casa de acogida

  

• Kakena

  28 enero 2016
  Regular

  Es una casa que la utilizan para alojar gente joven y mochileros. Tiene un área común con TV y un jardín. Nosotros nos quedamos en la habitación privada, que tiene llave y se puede cerrar. Queda un poco alejado del centro de Melbourne y hay que moverse en tranvía y caminando.

  

• DomingoM16

  20 febrero 2016
  Lejos del centro

  El hostel en realidad es una casa que queda lejos del centro de Melbourne, aunque se puede ir en tram sin problemas. La casa está un poco desordenada, es bien para mochileros y gente joven, no hay nadie que controle porque la dueña nunca está. Igual tiene buena ducha y una cocina grande.

  

• 423aw

  13 abril 2020
  Owner Should Be Locked Up!

  We booked our stay via bookings.com in September 2019 for three weeks during the start/middle of October. After our booking was processed, we were asked what time we would arrive, we let the owner know we would be there around 8pm. When we arrived, no one was present. There was a number left on the wall for us to ring when we arrived, we rang the number and got no answer. We waited an hour and a half and no one turned up. Both the back and front doors where open, hence how we where able to get into the building. The front door was unable to be closed due to a busted lock. There where no locks on any of the dorm rooms and every single bed was covered in dirty linen which contained faeces and urine, the smell was horrendous. There was piles of dirty washing left around the hostel, it was clear the place had been neglected for some time. There where nitrous oxide canisters covering some of the beds and although I understand it is a hostel and things like this do happen, that combined with faeces stained linen though isn't acceptable.The sprinkler system had gone off in the past and not been replaced and live wires where hanging out of the walls. Bookings.com initially said there was nothing much they could do and the owner was refusing to refund us, when they emailed her about our complaint, she was very quick to respond saying 'we had 'no basis for a refund'. We then contacted the Victorian Civil and Administrative Tribunal who explained we would need to message the owner and give her some time to come to an agreement with her. Unfortunately, making a case through them can take time so we contacted the bank, who agreed (because they where based in the UK) they would do a charge back to our card and our money would be returned to us. When we tried to message the owner to come to an agreement, her exact words where that the property 'has no electrical issues whatsoever, is properly looked after on a daily basis and is totally safe'. The lights didn't turn on properly, the place was nearly pitch black and we had to use our lights on our phone. There was faeces on beds and dirty linen everywhere, I wouldn't exactly call it hygienic and the sprinklers where broke. The toilets didn't have proper locks on and the kitchen was revolting. My advice, stay clear! We won the charge back claim and our money was returned to us via the bank two weeks later!