SpringHill Suites Williamsburg

Comentarios destacados

• JMArlandabanan

  09 enero 2016
  Excelente relación calidad precio

  Reservamos una habitación familiar (para dos mayores y tres niños). La habitación era grande y cómoda, con una pequeña cocina (micro-ondas, cafetera, nevera y fregadero). Estuvimos tres noches, tomando Williamsburg como base para explorar toda la zona. El hotel es de gama media-baja, con servicios básicos, pero está muy limpio, el personal de recepción es amable y la relación calidad precio es excelente. Lo que menos nos gustó es que la zona de la recepción huele mucho a cloro de la piscina interior.

  

• S277YImd

  30 diciembre 2019
  Disappointing

  Ive been a loyal Marriott member for a while and I am extremely disappointed. As a platinum elite member theres a few perks and I have work very hard for this status. First I asked for there was a concierge lounge and was told no with a laugh then I asked for my 4pm check out was denied. Room is spacious but there is mold in the bathroom and the breakfast is laughable. I definitely expected more out of Marriott. Also lack of customer service.

  

• rwtheone

  16 febrero 2020
  Disappointed

  I traveled overnight and was really tired and needed sleep. Got to Williamsburg approximately 7:30 and wanted to check into this location to get sleep. Well it was no rooms available so I wanted to cancel and go to a neighboring Marriott. I ask if they could waive the cancellation fee and I got the run around. And after calling the very unprofessional young girl several times waiting to see if I could talk to the manager well she was worse. Had an attitude and was just as unprofessional. I explained to her my situation and she just acted like she had no care in the world about helping me so. After that I felt they didnt deserve my business so I made a reservation at another hotel. Ive never had to experience this unfriendly customer service at any Marriott property and I go to Marriott quite frequently. Next time they should be a little mor sensitive to making the customer happy!

  

• Michele A

  04 julio 2020
  Comfortable!

  Everything clean and comfortable. Bed was VERY comfortable! Continental breakfast is currently "grab n go boxes"... a reasonable solution with current restrictions, but still a bit disappointing. Front desk staff were friendly and helpful.

  

• michelleps15

  07 noviembre 2020
  Loved it!!

  I am staying here now and was worried with the negative reviews. Don't believe them. This place was totally remodeled and the rooms are clean, beautiful, modern and comfortable. Staff was great too!!! We will definitely be back.