SpringHill Suites Philadelphia Plymouth Meeting

Comentarios destacados

• karen726

  16 febrero 2020
  So Convenient To Villanova, Stay Elsewhere

  We stayed at this hotel numerous times for years while our children attended Villanova and it was the hotel I preferred. However, we are actually now house hunting in the area and chose SHS Plymouth Meeting to base out of from February 8-10. It was disappointing to say the least. First, the hotel is now charging $5 a night fort parking even for top level Bonvoy members. Yes, my husband's employer will cover it, but that's not the point. This is a suburban hotel where you park your own car. There is plenty of parking and if the hotel is experiencing a problem with non-guests using the lot, deal with them as opposed to charging guests. It was a busy weekend for families with young children who were enjoying the pool. There was water everywhere, the elevator was a slippery mess and there was only one elevator in service. Operations did put a rug in the elevator by Sunday afternoon. The room is a very nice size and has a microwave, small fridge, kitchen style sink and yucky coffee maker. There isn't really an eating area in the room although there is plenty of room in the lobby area. The bed was comfortable, but those small square pillows, just four of them on a king size bed, are terrible. The heating/cooling system is noisy, but effective. There are plenty of electrical outlets, but bring your wall chargers because there are no USB outlets. The room is well lit. I love that the shower has the large dispensers of shampoo, conditioner and body wash. The same could be done for hand soap and body lotion and would be a huge cost savings. Our shower faucet was literally coming off the wall because the knob to switch from tub to shower was nearly impossible to move. I did report it to operations on the day we left. It is time to pull out tubs and install shower units with hand held shower heads. Breakfast is included, but I didn't make it to breakfast either day we were there. Starbucks, Dunkin Donuts and Whole Foods are within walking distance so no one will starve. The fitness center has been renovated, but the TV's on the ellipticals don't work and the only TV on the wall does not face the cardio equipment. Free weights, yoga mats and fitness balls as well as treadmills, a recumbent bike, 2 ellipticals and an adjustable weight bench fit nicely in the room. There are antiseptic wipes, towels and a water cooler. The wipe dispenser was empty on Sunday, but had been refilled by Monday. The staff is always gracious and accommodating. The building itself and the rooms feel tired and outdated. I really don't want the type of breakfast that is offered so there is no value in that for me. We are headed back up in couple of weeks for more house hunting and we will stay elsewhere. The hotel needs to better meet the needs of the Monday through Friday business traveler as well as the weekend travelers who are a far more diverse group.

  

• SparBoys

  29 febrero 2020
  Clean & Comfortable

  Stayed here for the weekend for a soccer tournament nearby. Room was very clean and comfortable. I happen to be a Marriott snob and love their beds and pillows! Unfortunately the clientele of the other weekend guests were loud and rude. We did smell weed upon entering the 3rd floor off the elevator but we also saw cops upon leaving for one of our games so they were on it. Kudos to management! Spacious rooms. Clean. Nice sized lobby with tables for the team to gather. It simply worked for us and the price per night was fair. And what I really impressed by was the worker dusting the hallway wall sconces! This hotel is clean!

  

• 875ashleyd

  30 junio 2020
  Covid Problems or just dirty

  We stayed here for several days to visit family. Positives...front desk and employees were nice and it is close to the mall and restaurants (although closed at the time). Of course we visited during Covid so there was no breakfast and the pool was closed. We were surprised to find out we would also not be receiving housekeeping the whole time we were there. We had to ask for new towels and take out our trash. The bed was comfortable but the sofa needs to be replaced! Also, we were charged $5 a night to park in their parking lot. We were one of maybe 8 total cars. Again I understand during the time we visited services were limited but I still expected a little more.

  

• SDDots

  01 noviembre 2020
  Picked the wrong hotel

  There are so many options in the area this is not the best. They are using COVID as an excuse for poor service. I chose the hotel over other options in the same price range because it has a pool and breakfast. The pool was open the evening we arrived but is now temporarily closed. I have learned to call and ask how the hotel is handling breakfast. Lukewarm coffee with prepackaged mini muffins and cookies. Is not a real breakfast. They could have given me a piece of fruit but these bags were obviously prepared days in advance of my arrival. Can you say Sugarhigh? The rooms need help, the carpet was stained, and the mattress needed replacing. The sofa !! I will attach a picture. You could only sit in the middle. Poor selection in the shop. Grumpy front desk. Off my list for good.

  

• cmuncher695

  16 enero 2021
  weekday stay

  Thank you so much for making our stay comfortable and safe... The front desk check in was quick and easy. Coffee in the am with some quick snacks to get us up and out. Thanks again, we will definitely be back.