SpringHill Suites Pasadena / Arcadia

Comentarios destacados

• LuKas1979

  06 julio 2019
  Muy bueno

  Muy buen hotel. El lugar con desayuno es muy chico y se complica desayunar en el lugar. El resto es muy cómodo todo. Y la ubicación es muy buena.fui en familia. 5 personas. Muy cómodo. Cafetera y heladera en el lugar

  

• Daniel A

  13 marzo 2020
  Simply excellent

  Outstanding in every way. Quiet location, clean upscale hotel, very fast check in and check out process. Didnt hear a peep overnight, so a great nights sleep. Great Wi-Fi, full hot breakfast. Definitely will stay here again.

  

• Sil033

  07 mayo 2020
  Beautiful for a great price!

  This hotel is always having deals on Expedia! Check-in is always fast and checking out is a breeze. It is very spacious and the beds are super comfy. The walls are pretty thick as well i didn't really hear our next door neighbor. This hotel also offers stuff u can buy at check- in like snacks and soda, beer, ect.

  

• bgrrl

  12 octubre 2020
  Work-study

  I was extremely upset with my non-stay experience at springhill suites! I booked through Expedia several weeks before my stay scheduled for Oct. 9th, 2020. I called the hotel the day prior to confirm my reservation. However, upon my arrival i was told welcome, but sorry mam our hotel is overbooked, me: whaaaa? Your kidding me right? The front desk lady apologized for the inconvenience and said weve set you up across the way at Hilton garden inn me: ummm ok Im not happy but whatever, i just want to fet settled i. The room! ! So i traipse over there and of course the girl at Hilton garden inn has this perplexed look on her face: No we do not have your name here and we are overbooked as well!!!! Me: now i am PISSED tf off! I Go back over to springhill suites and verbally rip them a new a-hole, the girl at the front desk says for me to walk over there with her and shell straighten it out, me: no thank you !! Ill wait here until you guys figure this crap out!!!! After waiting a while i got in my car to go over to the other hotel and saw the lady dr spring hill suites walking back: i asked if everything was straightened out: she said yes, talk to pedro the manager and was apologetic. As well she should be. I did tell her like, you understand why this is soooo upsetting right? luckily Im a local but imagine if you were from out of town or had a family with you? Anyways, i was finally able to check in at the bit lower tier Hilton garden inn: it met my needs for my weekend study session: but my point is: is what is the point in making a reservation, confirming your reservation just so you get the run-around, this confusing/upsetting check-in experience???? Arrrrgh!

  

• Production02134

  22 octubre 2020
  Terrorized by DOGS - no joke

  There is a dog epidemic in our country. Hotels like Marriott never allowed dogs in their hotels until very recently. I was accosted by a dog outside this Springhill Marriott who almost bit me. The dog owner laughed like it was a joke not knowing that I'm a litigation attorney. If that dog had bit me, I would have sued that dog owner and Marriott. I also had to change rooms because of the non-stop barking of another guest. Marriott is becoming a dog kennel and they WILL LOSE BUSINESS. They lost mine.