SpringHill Suites Lexington Near the University of Kentucky

Comentarios destacados

• MRedons

  11 agosto 2014
  Fantástica estancia

  La localización de este hotel es fácil de encontrar. El hotel es grande, y sus habitaciones tienen una cocina, salón, baño y dormitorio. Este hotel también tiene piscina, y gimnasio que están bien cuidados. El personal es muy amable, y la relación calidad precio es correcta.

  

• K1187HBlisag

  10 octubre 2020
  Nice rooms, disappointing service and breakfast

  We booked here because were were meeting friends who were traveling with a dog. When they arrived they found out the charge for the dog was going to be $100. They did some quick calling around and found two other hotels of a similar class (or better) that would only charge 1/3 to 1/2 as much. When they told the assistant manager this, he said he could waive the cancellation fee but not the pet service fee so our friends went to the other hotel. The way this was handled seems ridiculous. Springfield Suites lost a customer. Probably forever. If they could waive one fee, why not the other? We did not know what had happened until after we checked in or we would have canceled as well. When we followed up with the assistant manager later, he was more concerned with explaining why the fee needed to be charged than with acknowledging that this could have been handled better. We liked the room as it was clean and comfortable. The mobile key worked well so we could minimize contact during this pandemic. However, we were extremely disappointed in the breakfast. We realized that there would be no buffet but we were provided with a paper bag with a Nutrigrain bar, a banana and a bottle of water. Ridiculous! For a hotel of this class, charging the rates it does, that is unacceptable. If a true breakfast could not be offered than a discount on the room or points credit should have been given. Despite the fact that the room is fine, we will not book here again and Spring Hill Suites did not impress us. There are too many other hotels in Lexington that offer better customer service and amenities than here.

  

• -mike-6942

  23 noviembre 2020
  Traveled here for my dad in uk hospital

  Stayed here in this hotel for a couple nights. My truck and my moms vehicle got broken into along with another gentlemans vehicle guy at the front desk told me there is no surveillance footage park at your own risk

  

• Stay657523

  20 diciembre 2020
  Excellent hotel and value!

  Beds are super comfortable and room was well appointed and clean. Request a room that overlooks the race track. Its a lovely view of green space. Plenty of free parking and restaurants are walking distance across the parking lot. Theres also a Starbucks across the street. Grab and go breakfast only because of Covid.

  

• MissyJ02

  20 enero 2021
  Great stay

  Just stayed overnight to sleep. Peaceful, quiet. Bed was super comfortable and plush. Room was nicely decorated and very clean. Very close to UK Albert Chandler Hospital and Kentucky Transplant Clinic, which was the reason why I chose this hotel. This will be my to go to hotel for my future visits to Lexington.