SpringHill Suites Lansing

Comentarios destacados

• 320TerryM

  29 octubre 2019
  Football weekend

  I wanted to write this review to recognize Karen who works in the kitchen. There was a problem with a water leak while we were staying at this hotel and the fire alarm went off. Everything was eventually under control but guests were descending on the breakfast buffet as if they had never eaten a meal. The staff was overwhelmed with the exception of Karen. She was so kind to the other staff members and to all the guests, it was a chaotic time and Karen really showed up for everyone. She seemed to really care about her job, I hope that she is recognized for her effort.

  

• chibex32

  25 diciembre 2019
  Saved Christmas!

  We had a mishap with our bed and breakfast in the small town where my grandparents live and Cory at SpringHill Suites saved the day for our Christmas rooms. We are a family or 5 and needed connecting rooms. Hotel was super clean and staff so nice! Thank you for making our last night of our Christmas travel so great!

  

• melissaeR6186FT

  06 enero 2020
  best breakfast

  This hotel has the best, most kind and friendly workers. It was very friendly service. From the moment we stepped in to the hotel, it was a very pleasant, clean, delightful environment, even decorated beautifully for Christmas with Christmas trees and beautiful decorations. All of the staff from front desk workers to breakfast buffet workers to decorators, to housekeeping all had smiles on their faces and cared about giving us top notch service. Karen, a breakfast buffet worker was so friendly and kind and appreciative of my gratitude to her. She treated my family with much patience and love. We appreciate greatly the excellent service and commitment. Thank you.

  

• grneyes131

  02 enero 2021
  Nice room could use TV wall mounted

  Had a hot tub room, very small only large enough for one person. Wouldnt recommend for couples. Didnt sleep well for whatever reasons, could hear some people as outdoor fire area/seating was near room. Sink near microwave didnt hold water well, would have been nice having TV wall mounted to view while in bed better.

  

• SD0304

  19 enero 2021
  Not suggested if on business!!!!

  The rooms are fine but I dealt with pot smoke the entire time! Ive now made 3 attempts to atleast ask if they could move outside while smoking to no avail. The entire stairwell, hallway, and my room smells to the point its on my clothes. I dont care about smoking nor do I care about whether its legal here or not. The simple fact is atleast go outside so as to not affect those of us working and trying to make a living. To be told that we tried and couldnt locate is ridiculous and I suggest if you smoke cigs or pot you should be good to not obtain any extra charges as they dont give 2 sh**s. Your welcome! Party on brah