SpringHill Suites Detroit/Southfield

Comentarios destacados

• iceskaterfangirl

  03 agosto 2019
  Nice stay

  I stayed in this hotel while attending a nearby sporting event. I was very pleased with the room. It was large and very clean. Check in and check out was a breeze. No issues there. The pool and hot tub were fine but I thought the water looked very cloudy. I did appreciate the adult only hour at the pool. The hotel has a strict no party rule. The room across from mine didnt think that applied to them but one call to the front desk took care of that. The breakfast was fine and the breakfast staff was amazing. Thats remarkable considering what they had to put up with from guests the weekend I was there. I only had one concern. The hotel only has one elevator. It went out for a few hours one day. What do they do if a guest has a medical emergency and the elevator is down? That did give me a moment of concern. I was able to use the stairs but not everyone can. I would stay here again.

  

• Thom00000

  29 septiembre 2019
  Great stay!

  The staff was friendly and helpful. The room and bathroom were clean and comfortable.They served a hot, delicious, continental breakfast with lost of choices. The location was close to restaurant and stores.

  

• Nailcutter

  26 octubre 2019
  Very average at best

  Stayed here while in town. You have to sign your name away before they give you a key. The rooms are average size with a small bathroom. The sink area is part of the room. There red stains in our carpet. The shower area is a bad design as hard to turn the water on without getting wet. Fitness center has one tread mill. We did not bother with the breakfast as I will not eat it. I wil probably go back to the Southfield Marriott next time.

  

• 3AlR0

  14 noviembre 2019
  Reasonable service and quality for the price

  This is a reasonable hotel that has friendly staff. Rooms are large and relatively clean there were a few stains on the carpet that were a little gross but otherwise entirely reasonable. Lack of restaurants nearby is kind of a down side but shouldnt be a dealbreaker

  

• swindeez

  18 julio 2020
  Not impressed

  We stayed here last month while visiting family in the area. Normally wed stay with them, but with Covid 19 we felt more comfortable staying in a large hotel chain which Id been hearing had enhanced cleaning and sanitizing. When we pulled up, we noticed a sign on the exterior door to the lobby that stated something to the effect of masks required in all common areas of the hotel. Any violations could result in eviction. Good. This is what we were looking for. It went downhill from there. After checking in, we went up to our room. Elevator door opens and there stands a group of people, none of them wearing masks. Our room appeared clean enough. There was a bit of an odor which I attributed to the cleaning/sanitizing. When I went back out to the car there was another person standing in the lobby on the phone with no mask on and the guy at the desk wasnt doing anything about it. So much for enforcement of the rules. The next day I showered and noticed very little shampoo in the provided shampoo tube. I think that the cleaning crew didnt replace all of the toiletries from the last guest. Gross. I asked the front desk about it and they assured me more cleaning was going on but could not give me specifics. We also found trash (photos attached) from a previous guest in two spots in the room so the thorough cleaning is bunk. The cleaning crew were also standing around the hallways talking to each other (with guests walking by!) without masks on. Loud guests in the hallways until late at night as well. Overall just a terrible experience. Would not recommend or stay here again and Ive had numerous great experiences with the Springhill Suites chain and Marriott properties in general.