SpringHill Suites Chicago Waukegan/Gurnee

Comentarios destacados

• 285linam

  18 septiembre 2014
  Comodo, bien ubicado

  Bien ubicado, buen estacionamiento, el desayuno está incluído. Las habitaciones son cómodas, el baño es muy agradable, buena ducha, las camas son cómodas, y queda cerca de un buen centro comercial donde las compras son de buenos precios.

  

• aulani00

  23 julio 2020
  extra measures are not being taken to ensure cleanliness and safety during a freakin pandemic

  was pleasantly greeted by front desk at midnight. at first glance, my room looked exactly what was pictured on the website. spacious, separate work area from the sleeping quarters, all was well.. until i noticed a birthday balloon at the ceiling.. why would there be a balloon? maybe cleaning staff couldnt reach it? so it made me further inspect.. and i noticed crumbs and smudges all over the tables. this made me extremely uncomfortable. was this room not properly cleaned and sanitized, especially during this pandemic? i called front desk and he was very apologetic and accommodating. transferred me to another room. new room was a bit better.. but then again, crumbs on the tables, smudges in the bathroom, a stain in the bed sheet, and even the microwave wasnt properly cleaned. its pretty late in the night now and i didnt want to create a fuss but this is unacceptable. ill be here for about 2 weeks due to a medical procedure so im nervous for whats to come. wish me luck :/ to the guy who helped me at the front desk, thank you for your kindness. only reason why im providing two stars for now..

  

• erthleneb

  28 agosto 2020
  Thank you

  First an foremost Id like to thank Ms. April dean, she didnt have a clue I was going thru a lot she gave great customer service, Darren was so sweet to me my mother is elderly they helped us was so kind

  

• brianC7514AR

  13 septiembre 2020
  Comfortable Relaxing Stay

  My fiance and I greatly enjoyed our stay here. The property is modern and the room was comfortable and clean. The team working here is also exceptional - thank you, Darin and Andrea for making our visit a wonderful time!

  

• Dundee888

  06 enero 2021
  Great Pool Getaway

  Stayed in late December and loved being able to enjoy the pool with just our family. Rooms were clean and staff was cleaning the lobby when we walked by. Everyone was very helpful. Only downside was breakfast was on the limited side with the Covid precautions.