SpringHill Suites Chesapeake Greenbrier

Comentarios destacados

• ValeZuccarino

  05 agosto 2014
  Muy buen hotel, mala experiencia al check-in

  El hotel es exelente, nuevo y con muy buen gusto. Llegamos el viernes 7/25 a hacer el check in a las 10.30 pm, con un voucher pago desde hacia mas de 3 meses y la persona en el front desk dijo 'SOLD OUT', nuestra habitacion no estaba, y no tenian otra para darnos. Nos pusimos muy mal, tenemos 2 chicos, estaban muy cansados y lo peor que pueden hacer es verderte una habitacion que ha sido pagada desde hacia mas de 3 meses. Pedimos hablar con la manager y nos mandaron a otro hotel cerca del aeropuerto ( una zona muy diferente a la que esta este Springhill) y a mas de 15 minutos de auto. La verdad que una verguenza para un hotel de Marriott.

  

• samuriv

  02 septiembre 2015
  Calidad en el promedio, buena ubicación

  En un viaje de fin de semana para conocer la zona del triángulo histórico y Virginia Beach, nos alojamos en este hotel una noche con mi familia. Un hotel en el promedio de calidad de Marriott que ha sido actualizado. Una buena habitación con camas cómodas y almohadas que pueden mejorar. Buena ubicación respecto a las principales vías de movilización. En términos generales una buena opción.

  

• BethanyPeak77

  13 septiembre 2020
  Excellent stay in Chesapeake!

  I just visited the Chesapeake area and stayed at this hotel while working a week for the 2020 Census. I had a great week! This hotel was EXCELLENT. I had a room with 2 double beds and an area with a couch and desk. I brought my husband and 2 little ones with me and they stayed at the hotel while I worked, and we had plenty of room. The beds were comfy, there were lots of channels on TV to choose from, the shower was great...always hot water and the shower head would actually move so I could adjust it where I wanted it. Everything was very clean! I never heard any noise from other rooms. And the best part was the staff, especially Cassandra W! She was amazing!!! Very sweet lady that did everything she could to help us with whatever we needed. We travel a lot and we have never had any staff be as nice as she was. I would definitely stay here again! The world needs a lot more people like Cassandra!

  

• drew31traveler

  07 diciembre 2020
  Good location if want to get jump on OBX traffic

  Right off Route 64. Less than two minutes from Starbucks and restaurants. Good COVID protocols in place with grab bag free breakfast. Clean room. Only issue was A/C in room didnt get very cold. Friendly staff.

  

• 350kellyr

  15 febrero 2021
  Not up to par for Marriott brand

  This is a privately owned Springhill Suites and does not come close to the Marriott brand. Cons- Dirty. The room was just given a once over before our check in. They barely make the beds. I think they just vacuumed and wiped down the bathrooms. Headboards were filthy. And dresser tops, shelving, etc...dirty. I cleaned the whole place with my own disinfecting wipes. The beds were Queen but they put double sized bedding on it so our sheets barely covered the whole bed. The mattress padding was irregular, did not fit, bunched up, and wouldnt stay in place. I requested the right size sheets but never got them. Mattresses and pillows were poor quality. The room smelled horrible. The temperature would not properly regulate. Stains on the sofa. We were only given 3 towels for 4 people. If you wanted extra towels, you had to bring your dirty ones to the front desk to exchange them for more. The fitness center did not have any sanitizing wipes or hand sanitizer. There was very limited weights, no mats, etc. Some of the staff is rude. The breakfast is gross. Overall, it seems very negligible regarding cleanliness in a pandemic. Poor quality towels, sheets, etc. I requested trash bags bc we had garbage overflowing from our cans. Never got those either. We were there 3 nights and had to use same towels and no trash pick up the entire visit. Pros- Terri was very efficient and quick to respond to requests prior to arrival. Another lady that worked the front desk was very nice (the other two were not). The room is spacious and can sleep 5 (if the trundle is clean enough to use). There is a fridge and microwave. I definitely hope I do not have to stay here again. This hotel needs a lot of improvements made in many areas but especially quality control of cleanliness.