SpringHill Suites Charlotte Concord Mills/Speedway

Comentarios destacados

• canesfam1

  11 enero 2020
  Stay in an Even Number Room

  Stayed here after our flight got cancelled out of Concord. Everyone one the staff was very helpful and accommodating. There is a breakfast in the morning with juice, coffee, cereal, muffins etc. The room (a suite) was nice with a microwave, mini fridge and king bed and a pull out bed. All in all very nice, however, as stated in the title we had a odd number room which apparently faced the interstate and we were awakened throughout the night by the cars, trucks driving down the highway. Not honking, accidents etc but simply by the noise of the traffic on the interstate.

  

• DarrenL639

  25 enero 2020
  Nice Hotel

  Stayed 2 nights here on a recent visit to Concord. Staff very nice and excellent choices for the complimentary breakfast. Rooms not huge, but functional and clean. A little bit of road noise from the adjacent highway, but didnt keep us awake.

  

• arcticfirefighter

  10 febrero 2020
  Gymnastics Tournament

  We stayed here during one of our daughter's gymnastics meets. Hotel was very nice, clean, and as quiet as can be with 30+ kids running about. Staff was very accommodating and attentive. Anything we needed was available immediately, and the staff followed up to make sure everything we needed was provided in a timely manner and that it met our expectations. This hotel has one of the most customer service oriented staff of any hotel we have stayed at in the past 4 years. From the front desk staff to the room cleaning staff they were great! We will stay here again if in the area.

  

• johnfm1015

  24 mayo 2020
  Less to do so less is done COVID 19.

  So the less there is to do, the less that gets done. Im not impressed. Garbage greeting guests while overflowing and blowing around in parking lot. Dirty floors. Absolutely pathetic go bag breakfast. Luke warm coffee (last nights?). Refrigerator in my room unplugged (to save electricity bill). To some extent, I get it but Im paying full rate so feel that I deserve Marriott standard. One motivated manager could fix this stuff single handed. This place has the feeling of being run by a few service employees who resent that theyre not getting unemployment. Sorry, Springhill suites, I travel for work but Im done here.

  

• briankA6933LZ

  15 noviembre 2020
  Team trip

  Pros- Let us switch rooms once we found two cockroaches and a random sock under the bed Cons- Cockroaches and a random sock. Front office staff threatened to call the police because 7 eight year olds were making too much noise in the pool after playing in a tournament all day, but ignored the people smoking weed in the parking lot.