SpringHill Suites Charlotte Ballantyne

Comentarios destacados

• S6771YYlarryb

  11 septiembre 2019
  Bad Experience

  This was not my best experience. I was very disappointed in the lack of kitchen facilities even though it advertised being a Suites hotel. I had a poor experience with the microwave and coffee pot operations as the equipment was faulty and I had to call maintenance. The front desk was often not occupied and I had to wait for someone to respond. Housekeeping services were very inconsistent and some did not understand English at all. The breakfast foods were basically the same everyday. I had scrambled eggs for five days in a row and then omelettes for three days in a row. I have stayed at the Hilton Homewood Suites across the street and always had a superior experience so I will not plan to return to this Marriott property.

  

• ZachH107

  19 noviembre 2019
  Friendly and Supportive Banquet Crew

  Once again... a team of great and friendly crew worth mentioning. We travel around the world for our program/events and have seen the good, bad and ugly. I love it when the banquet team is supporting and helpful. banquet crew either makes your event a living hell or awesome, and this is awesome. Latasha and team, great work!

  

• SophiaNic3

  05 febrero 2020
  Not thrilled at all

  We stayed in Jan. 2020. The bathroom wasn't cleaned properly but I understood that it could be an easy overlook(faucet was dirty), but then the bathroom handle came off while closing the door and dropped on my daughters foot who's 3 months pregnant. I made an accident report at the front desk and was told the manager would contact me. I havent been contacted yet!!

  

• rmccloy

  01 marzo 2020
  Sleepless

  Very adequate, but exorbitant. No water or coffee in lobby. Breakfast decent. Pool small. Gym some dumbbells and runners. Real problem: room. Sitting area and beds separated by desk only, one tv shared by both areas. Bathroom has sliding opaque door, directly in front of beds, that does not close entirely. Making for discomfort in a suitelight, noise etc.. AC unit loud as hell; desk said theyd take care of it after first night, didnt happen. Beds hard. Nice pillows. The room Minimal in space and not very practical. The design of the whole place is modern, lobby and bar nicehowever comfort level of room low, especially for price. Sleep also quite minimal.

  

• Gail1107

  08 marzo 2020
  Love this area

  Hotel is in a nice area of town with lots of restaurant choices at all prices. We were close to downtown but far enough away to get out of the city congestion. Perfect if you want to explore Fort Miil and surrounding area. Cleanliness, kindness, and service were exhibited! Breakfast was great both mornings!