SpringHill Suites by Marriott Houston Westchase

Comentarios destacados

• 957elizar

  05 noviembre 2016
  Hotel nuevo y limpio

  Cuando llegamos al hotel y hacer check in fue super rápido .el Hotel super nuevo ,limpio , amable la persona de la entrada, tienen desayino gratis , estacionamiento, wifi para coninucarte con tus familiares, nuestra habitación del hotel super limpia y aparte tienen una sala y el sillón se hace cama.y Alberca techada.

  

• marisayray

  26 agosto 2018
  Hotel cómodo

  El hotel es muy cómodo la suite era muy amplia, el desayuno muy aceptable y bueno. Suficiente estacionamiento Muy bien ubicado llegábamos muy rápido a los s lugares q queríamos ir!!!! Sería bueno q tuviera caja fuerte en la habitación porq es incómodo tener q pasar a la recepción para sacar o guardar cosas

  

• Elvaandov

  15 enero 2020
  Overall good experience

  Due to a scheduling conflict that had arisen for me, upon arrival to the hotel I presented the front desk with a challenge. Luckily, Ebonie was there, and she dedicated herself to accommodate me. I was able to relax, and go on with my day. Property still looks new. We liked the room. At this location, anything you might need is close by.

  

• jannicolem

  27 febrero 2020
  Decent Experience

  The hotel offers great amenities! Front desk and housekeeping staff were kind and courteous. The only draw back from our stay was the front desk manager, Ebonie. I was charged 3 times for the high speed internet but wasnt given a choice to pick free or high speed because it automatically did it for me. I tried to explain this to her but every time I try to, she would interrupt and say she wont take off the charges. I really didnt mind $15 charge, but she couldve better explained the WiFi situation rather than coming off rude. After I asked for a business card, she then removed two charges which was odd. Everything was great except this experience. I work at a Marriott property and have been to other properties but have not seen a manager act this way towards guest. She definitely needs management training. Other than that great property and staff.

  

• ajoi71

  13 abril 2020
  Short Business Trip before Covid19

  An average place to stay. Hotel only serve light breakfast. No lunch or dinner buffet. Far from restaurant or shops. Luckily theres a Starbuck across the hotel. Nothing much to do in the hotel beside exercise at the gym or swim at the pool.