SpringHill Suites Atlanta Kennesaw

Comentarios destacados

• claudiog_13

  17 mayo 2016
  Agradable lugar

  Es un lugar limpio y agradable.El personal da un muy buen servicio. Estuve alojado por una semana por asuntos de trabajo. Se encuentra cerca de un mall y existen lugares más o menos cercanos donde comer. Es una buena opción.

  

• johnfK9303YP

  13 septiembre 2020
  Horrible marriot property

  Do not stay here, pool is green. No room service. No linens refreshed. No work out room open. Not even shampoo and soap updated daily. Staff blamed everything on COVID. LAME. Staff was rude and front desk was very disorganized.

  

• BLS12

  24 septiembre 2020
  Terrible

  I dont even know where to begin. I had a confirmed reservation on a Thursday night. Arrived at 6pm. Front desk guy couldnt find my reservation. I pulled up the confirmation number from the Marriott app. Even after that, he could not check me in. I was required to call the Marriott 800 number. Which I did, and there was still an issue. An hour after arriving I finally got into my room. Im totally at a loss of words. Still dont know what they did to get me into my room. But was told the manager would work on things to ensure I wasnt double charged. This is a simple process. Book on the app, check in and get to your room. Shocking how bad this property is. Who knows how much headache I will have to not be over charged. Thankfully the Marriott bonvoy line confirmed my reservation. Really a crappy way to do business

  

• edenpt

  14 octubre 2020
  A very BAD experience

  As a Marriott Bonvoy silver member, this was probably the worst experience we have ever had. This hotel is using COVID as an excuse not to provide services. Three nighs with no towels provided, additional soap, shampoo,etc, no room service (seldom saw maids), no breakfast other than bags to go with small muffin and small breakfast bar with a small water, gym and pool closed. No reduction in prices with no services either. Hallways were seldom vacumed with leaves, debris, pizza boxes, and other brought in food cartons outside rooms. The only thing done was emptying waste baskets left outside room! We stayed night before at a Home2 in Macon that provided all the things (including hot breakfast sandwiches in bags) that this hotel does not! The only good thing were the helpful personnel at front desk. This hotel is the only one I can ever recall that has only 1 elevator! Very dark and unappealing decor throughout hotel. Hotel pool water was green. Home offices of Marriott should due inspection. We will not be back.

  

• larryc19741978

  08 enero 2021
  Pleasant stay while traveling from FL to TN

  Stayed one night on 12/20/2020 while traveling from FL to TN. The hotel was fairly empty, but no issues. Front desk was very friendly. The room was clean and decent size. Would stay here again. Overall a good value for the money.