Southampton Park

Comentarios destacados

• igeitoc

  14 noviembre 2019
  Buena cadena de hoteles en el Reino Unido

  Está muy bien en calidad, localización y prestaciones. Opción recomendable. He visitado este hotel en tres ocasiones, solo con pareja y con niños y todo ha estado a mi gusto. Wifi bien. Muy silencioso. Lo recomiendo.

  

• 732sadeg

  25 octubre 2020
  Rude Manager and terrible (paid) WiFi

  Stayed at this Premier Inn for work for 3 nights. Pleasant stay until needing to deal with some of the front of house staff. The one manager is so unbelievably rude. On the 2nd night, I asked if I could get extra coffee and sugar as well as some salt sachets, was told that they couldn't give me salt, which was odd because I'm asking for a sachet like I am a sachet of coffee. In end, I got a sigh and eventually got the salt. Tried getting some work done but the free WiFi is shocking, so on the 3rd decided to pay £5 for the Ultimate WiFi for 24 hours. Honestly, waste of money. I even contacted Virgin about it. Can't believe they have the audacity to make you pay for something that is just as rubbish as the free version The following morning I was 20 min late for the my scheduled breakfast slot, due to trying to get work done before breakfast but having the utmost struggle with the wifi. When I got down the manager of the morning (morning of 25th October 2020), wasn't bothered with the fact that I was having WiFi issues. He literally turned around to me and said "the WiFi issue you're having doesn't warrant why you're late for your breakfast slot and I have the right to turn you away." I was shocked that this was his response. Not "sorry to hear about the WiFi, I'll look into this, but also please know that we do these slots because we are busy etc." I still managed to sit for my breakfast but the rudeness really bothered me - which seemed to be the norm here, as one of my colleagues also dealt with a rude staff member at reception. I know it's a Premier Inn and not some five star hotel, but I've stayed at many Premier Inns around the country for work and I've never dealt with such horrid service from anyone at reception or better yet, any manager on duty. I wish I got his name! Pity about this chap, because everyone else was great. Side note: due to Covid 19 your room doesn't get serviced, so if you're on a long stay, keep your towel after your shower in the room to dry throughout the day because if left in the bathroom it just remains damp. Unless you're eating out every night, also bring basic cutlery with you, most take out places don't give you any. Also get Dettol wipes and wipe down all the surfaces. My room wasn't the cleanest when I arrived.

  

• 47ceciliab

  28 octubre 2020
  PI Southampton certainly Lives up to the TV Adverts

  From the moment I arrived to my departure the staff were the epitome of friendliness and professionalism. My room was perfect and I had a great nights sleep. I would particularly like to thank Kirpal who went over and above with patience and helpfulness whilst checking me in, and to Mutto, who was so courteous during my short stay.

  

• clareh595

  28 octubre 2020
  Incredibly good value and extremely nice staff

  All of the staff were extremely polite and helpful. The hotel is fresh and modern and the rooms were very clean. We booked a twin room and had one single and one large double bed - it was lovely and quiet so we had a good night's sleep. The breakfast was also very good (full english) - freshly cooked and served with a smile. We paid £48.95 for a very fresh and clean twin room (£25 each) including a lovely all you can eat breakfast - the staff were very nice.

  

• Veronica J

  26 octubre 2020
  A very safe and enjoyable stay

  We stayed in a family room which was not overly spacious but very clean and comfortable. We had pre booked our breakfast time which we paid on the day. The breakfast worked very well and we placed our order and the food arrived quickly and was very nice. Whilst a few items are missing from the pre covid range, its still delicious and excellent value, especially as kids eat free. The bar and restaurant area are shut outside of breakfast time so we could not sit down yo have a drink and gamemof uno, but the staff explained this was due to keeping the area safe and clean which is fully understandable. All of the staff were very helpful throughout our staff. We parked in the long staff car park behind the hotel which was very convenient and reasonably priced. The shopping area and waterfront are easily walkable from the hotel. I would highly recommend the hotel.