SORAT Insel-Hotel Regensburg

Comentarios destacados

• RubenDari0A

  13 marzo 2014
  ideal para viajes por negocios

  Me alojé varias veces en este hotel y siempre lo he disfrutado, esta bien ubicado, sobre el Danubio, un buen desayuno, las habitaciones confortables y siempre muy limpias. Lo recomiendo para quienes vayan por negocios a Regensburg.

  

• Leo046

  05 junio 2014
  Excelente Hotel

  Hotel moderno instalado en el casco de una vieja fábrica es una especie de islote en el Danubio. A 100 metros aperas del histórico puente de ingreso al casco antiguo de Ratisbona. las habitaciones son cómodas , con vista hacia el Danubio inmejorables. El baño , moderno , grande y cómodo. Buen atención , buena comida , estacionamiento subterraneo en el hotel. Muy recomendable.

  

• Laura A

  09 abril 2016
  Ok, pero no cumple con los estándares prometidos

  Pase un fin de semana en familia en este hotel bastante bonito. La llegada fue buena, la habitación era muy grande con dos zonas semi-separadas de dormitorio y sala de estar. Un baño muy espacioso con todas las comodidades y amenidades que uno espera en un buen hotel. La limpieza 4/5, probablemente por el gran tamaño de la habitación y la cercanía a la naturaleza. La situación del hotel es ideal una isla rodeada de un río, comunicada a través de un puente con el centro de regensburg. Hasta este punto el hotel habría recibido una buena puntuación. Desafortunadamente el hotel no cumplía con la cena "A la carte " que se prometía, y tampoco se nos permitió pedir el "room Service" (que el hotel en principio ofrece) y nos vimos forzados a cenar un bufete (que no se rellenaba y parecía un campo de batalla ). La próxima noche queriamos pedir "room Service" de nuevo y tampoco se nos permitió. Después de discutir (que desagradable! ) mas de 10 minutos con todo tipo de personas nos ofrecieron 3 diferentes pizzas (muy regulares ) y ensalada. El desayuno está bien, pero vuelve a haber el problema que el bufete no se rellena y pone en una situación incomoda a sus huéspedes ya que uno no puede cogerse todo lo que desea, con miedo de no dejar nada para el siguiente. Es una pena que los empleados no se hayan esforzado más en cumplir unos deseos totalmente normales y también es una pena que el hotel no cumpla con los estándares descritos.

  

• Larry W

  25 diciembre 2019
  Great Location, Comfortable Rooms & Super Views of the City

  Was lucky to get a room during the Christmas season when reservations in old town and the Regensburg Dom are hard to come by. The hotel is within walking distance to various Christmas markets, old town dining, the Dom and lots of shopping opportunities. The exercise room was something of a hoax (a non-functional stationary bike and an elliptical that was among the worst I've ever encounted....and that was it.) Great views of the Danube from the restaurant outdoor dining area and also from the bar.

  

• Roger D

  30 diciembre 2019
  A lovely stay, despite some issues

  The location of the hotel is lovely - we had paid for a river view room and were pleased with the view we had. The initial welcome from reception was nice - we were early so we went into town while our room was sorted. It was an easy walk to town and the Christmas markets at the Spital on the otherside of the river as well. Parking was ok - 16 per night now, but it was secure. Most of the street parking around the area is residents only or with some restrictions, so we opted for this so we didn't have to move the car. The big issue we have with the hotel was noise - we were in room 203 which is just off the large atrium where the bar is. The noise travels up through this and into the rooms surrounding it so you can hear the noise and voices from the bar. There is no door between the atrium and the corridor that the rooms come off. We noticed this immediately and asked if we could move further away from the atrium as we are sensitive to noise. My wife, not feeling well, wanted some rest before we went out for the evening. Furthermore, there is piped "lift music" through speakers in every corridor throughout the hotel most of the day. Reception acted as if they had never had this issue before. They allowed us to see another room (the only one left they said) and this was significantly inferior to the one we already had, but was indeed quieter. We had a quick chat and decided to stick with the one we had and I went back to reception to inform them within 5 mins or so. What happened then was bizarre ; despite ME apologising to THEM for the inconvenience (such is my nature!) the receptionist reacted badly, threw the keys on the desk, sarcastically said "Have a nice day" and turned away from me. Another member of staff nearby was also a bit taken aback by this. All very strange. Anyway, the room we had was nice, if a bit dated, and we actually slept well in the end, but we do carry ear plugs for this kind of scenario. There was a large bathtub, which my wife approved of, however the shower was handheld and there was nowhere to attach it at head height over the bath. Given we were in an upscale room - I found this a bit odd and old fashioned. There actually would be room for a separate shower cubicle in the bathroom it was so large. But alas no. There is noise if you listen for it when it is quiet, but you might not notice it all the time. I would recommend the hotel ditches the piped music in the corridors though - this is easily heard through the room doors and some people do need to rest during the day as well as the night (when it is turned off). The bar man in the evening made up for the unpleasantness earlier in the day - he was cheerful and recommended a range of drinks. We enjoyed the view from the bar and the drinks we had there. The room wasn't serviced properly between the two nights and I had to go back to reception and ask for more tea and coffee - again they acted as if this had never happened before, but were helpful in locating me some more. When we checked out, I approached the reception with caution, but the reception staff were different and were very nice and friendly so we left on a positive note. Its a hard one to rate, because in the end we had a nice stay, but there were just some things that made it less than ideal and I would only recommend to certain types of people.