Sopron

Comentarios destacados

• AnnaL10168

  13 enero 2020
  Great location but pure hygiene

  We spent one night at the hotel. First impression was good, nice staff and great location. Then in the room we found hair in the towels and the bed. During the dinner a metal wire was in my food; the staff did not take any steps when we complained about that. - disappointing experience.

  

• BudapestExplorers

  08 febrero 2020
  You can't use the Wellness.

  I'd give this place a 3 or 4 starts because it has good location, the restaurant and breakfast were good, much of the staff helpful (although less than basic English knowledge), free parking outside with 80s designed elevator, rooms, tiny issues. BUT I'm going for a 1 star review as being paying customers we're unable the use the Wellness which is why we chose this hotel. You must register in advance to use the wellness (max 28 guests) and you must do this every day. I'm telling you because you won't get this much information from anyone else. The general manager answered my complaint suggesting the problem is with the receptionist not giving us the correct information while I believe the entire wellness system is wrong: paying customers can not enter an otherwise empty (and free) wellness section. We will never be back here.

  

• bigcitygurl_13

  02 agosto 2020
  Pool and playground under construction

  The outdoor pool and playground are under construction and I didnt see any information about it on their website. You can register at the front desk to get a pass to use the Wellness Center on the 3rd floor, but we went at 9am and it was already packed.

  

• kira200905

  23 agosto 2020
  OK hotel, service not so much. Beware of events

  The place is nice with some reminiscences of the past. It has a vibe, especially if you get a premium room with a city view. However, disappointed by the attitude of some staff and lack of English. They organize events on the ground floor right below the rooms. You can say goodbye to sleep if you are lucky to book on a wedding day :(( Overall, we won't go back, but it was not bad. Even tho' we slept 3 hours one night and left more tired than when we arrived.

  

• SchneeLeppard

  27 septiembre 2020
  Covid

  I stayed in Vinosseum apartman, there was no cleaning in the kitchen (half-full bottle of mineral water in the fridge left by the previous guest; crumbs everywhere). Special anti-Covid meausures? Enforced cleaning to protect guests? Not recommended to everyone!