Sooke Harbour Resort & Marina

Comentarios destacados

• Lowell U

  20 agosto 2020
  Six-tanker view!

  Fans of the late, lamentable Vancouver Grizzlies will recall a variation of that theme from former executive Dick Versace, and it is an apt appraisal of what you get at this property. Thats in addition to the scene off either of your patio decks. Very little wrong with this property. First-class accommodations with up-to-date cooking tools, and clean as a whistle. Plenty of tour options adjacent. A minor quibble with checkin and a faulty smoke alarm was solved without issue. Only thing to point out to management would be to improve directions to the reception area from the property entrance. Units might be troublesome with those who find stairs challenging, but overall, good value for money.

  

• itchyfeet000000

  20 septiembre 2020
  Comfortable enough, but plenty of room for improvement

  We stayed in Unit 126. We chose this accommodation for the pet-friendly aspect, ocean view, and the kitchen and BBQ so we could minimize eating out due to COVID. Of the 5 apartment-style accommodations on Vancouver Island we stayed at, this had the most comfortable beds, and the most lacklustre everything-else. None of these were deal-breakers but we'd definitely explore other options next time we stay in Sooke. The good: - the in-suite washer and dryer work well - two balconies - the comfortable firm beds - the (loud) dishwasher works well - the view - the staff were hospitable and informative The annoying: - The barbeque grill was rusted. It seems someone tried to remedy that by laying a second grill on top, but that was also rusted. We chose not to use the barbecue for that reason. - The front desk is open 9-5. I was informed at check-in that before using the barbecue I should check that there was propane in the tank by 3pm, to give adequate time to swap tanks. That's helpful information, but isn't that something that resort staff should ensure before guests arrive? If you intend to use the barbecue the day you check in, I suppose that should be the first thing you do when you arrive. - The kitchen is outfitted with the bare minimum. No lemon juicer, so used a spoon. No strainer to strain the seeds, so used the back of a cheese grater. The cheese grater was dirty and the plastic was cracked. Two of the mugs were chipped or cracking, so didn't use those. - The plastic dish rack was dirty and needed cleaning. - The carpeted bedroom and stairs were marked with stains. Didn't come with bad carpet odour though, just a bit unsightly. - There was too much furniture in the living/dining areas or the pieces were too big for the space, so we had to dodge furniture as we moved around. I ended up rearranging things to make the space functional: pushed the recliner out of the way of the stairs, pushed the dining table so that the end chair facing the window could be used. The small living area had 6 dining tables, 3 bar stools, and a full sized dining, coffee and end table - no shortage of options for a place to sit here! - The TV is placed really high so you have to really tilt your head to see it from the couch. Another thing that was fine for us but might be a consideration for other travellers is that there are 2 bathrooms, neither of which are on the main floor. You'll get lots of exercise walking up and down stairs.

  

• CPRX

  28 octubre 2020
  Great value townhouse/condo style accommodations for family with young kids

  Stayed for a week in Oct 2020. Booking online was unsuccessful but over the phone through Shelly/Sherry was fantastic as she was professional, friendly, and knowledgeable. Unfortunately, was never contacted prior to stay re: contactless (due to COVID) details for check in. Check in with Dawn was friendly and brief. However, upon arrival inside our unit, I discovered we did not have enough dish detergent for the week. When I notified front desk shortly after (~415pm), I was told in a surprisingly unprofessional manner that having the dish detergent replenished depends on who you expect to supply it with no further arrangements made to restock it. Addressing the same issue with Kelly a couple of days later resulted in a very friendly and proactive result. Late checkout arrangements made night before were very helpful and appreciated. Our stay was overall wonderful. Loved the location of our unit, the full sized kitchen and appliances, washer/dryer, view, patios, bbq, etc. Units were in decent condition (mild wear and tear evident, but most definitely did not seem run down at all). We stayed in a 3 level townhouse style unit with 2 bedrooms and 2 bathrooms. Our bedrooms and bathrooms were separated (top and bottom floors) Which could make it difficult for families with small kids. Our friends stayed in a 1 level penthouse suite (large 2 bedroom and 2 bathroom with front row views and larger patio), and 2 level suite (3 bedroom and 3 bathrooms). All were in good used condition. Both our family with two young children, as well as the other families who ended up booking because of us wished the hot tub and penthouse fire pit had been available for use. Fire pit could have been made available at least for reserved hours to share and limit use amongst guests, particularly to encourage outdoor socializing versus indoor during covid. Our booking resulted in two other families booking as well that week, with another family considering booking in future as well. The value was fantastic given the space, in-unit amenities, and location. Highly recommend for stays of 3+ nights. Weekly rate was phenomenal for what it includes.

  

• j123456123

  08 noviembre 2020
  Great time!

  We stayed in the 4bed/bath penthouse. Amazing value in the off season. So much space, beautiful views, fully equipped. We enjoyed the patio, full kitchen, and pool table. We ordered food next door at the prestige, which was easily walkable. So close to whiffin spit for a walk. Perfect for a group. They happily accommodated both an early check in and late checkout without fees. We really wish we could have stayed longer. The only downside was that the unit was cold. We turned up the baseboards and the gas fireplace, but the living area never got cozy unfortunately. The rooms were fine but the living area was so big that the baseboards werent effective in 1 night to warm up.

  

• ifreakinluvlife

  29 diciembre 2020
  Beautiful location and property

  We lucked out and caught a reservation for Christmas here. It was the most relaxing mini holiday in years. We arrived with our two teenage boys and were thrilled with how spacious and beautiful our unit was. It was spotless and when we left we tried to leave it as clean as when we arrived 5 days prior. Great internet, tv, close to the town of Sooke and driving distance to beautiful beaches where we could watch the winter surfers. It was a very appreciated visit to this gem of a resort. The staff on the phone and in the front office were so very nice.