Sonesta ES Suites Wilmington - Newark

Comentarios destacados

• deborahtR2410HI

  28 mayo 2020
  Sonesta ES A home away from home!

  Im a travel nurse and I have to stay at a lot of hotels and motels and abnb. I checked into the Sonesta ES on Sunday April 5 2020. To my dismay Id been given some incorrect information in reference to payment. The young lady that checked me quickly found a temporary resolution to get me checked in so I could get settled. She told me to reach out to the manager Tasha Drummond with my concerns which I did the very next day. Tasha was very accommodating and she became my go to person for everything, she even gave me her personal number so she could assist me with any and all issues. My stay there was stellar. Corporate should be very proud of the managerial staff. My contract has ended. I had family with me. I always do when I travel. So travel nurses if youre a traveler with family I recommend Sonesta ES Wilmington/Newark. You wont find a more family/pet friendly place to stay. Its truly a home away from home!! Id rate it 100 stars If I could. Thank you Tasha Drummond

  

• DiaMarAnd

  06 julio 2020
  Best Service in Delaware

  As apart of my job, I routinely place my clients into hotels last minute. I've worked with most of the hotels in Delaware, however, my experience with Tasha, the Front Desk Manager at Sonesta ES, was so wonderful that it is worth sharing. Tasha is kind, understanding, accomodating, very respectful of my client's privacy, and a delight to deal with. She addressed all of my questions and instead of saying "no," she took on a "can-do" attitude and found a way to help me. The Agency that I work for spends a large sum of money in hotel placement for our clients, and it is because of Tasha, that I will send as much business as I can her way.

  

• Netkev

  06 julio 2020
  Stay

  This day was wonderful the room was very clean the guests were quiet and the front desk workers were very very nice I love the option that I can swim there's a shopping center nearby I really enjoyed myself and I will stay again

  

• kenr359

  27 agosto 2020
  Long Term Stay

  I stayed at the Sonesta for 5 months on a business deployment. Excellent Room, comfortable and quiet. Some of the other facilities were limited by COVID-19 restrictions, but not irritating. GM was helpful and friendly along with his front desk people and housekeeping folks. Next time I am in Delaware for more than a day, Ill plan to return to this hotel

  

• Naturalist777

  04 octubre 2020
  Our Stay

  Nice place to stay for long term stayers However...Parties on weekends, Rude Front Desk day shift hours my car was hit and claimed it to be a total loss over a drunk driver as if I wasn't going through enough..Rooms are not clean you will find under the couch all kinds of food etc..people knock on your door after midnight and run...last but not least no cameras but at front desk.and their was a shooting during the stay one man in critical condition.. I was moved 5 times due to maintence issues.