Sokha Phnom Penh Residence

Comentarios destacados

• guillermoxxx

  30 agosto 2018
  Great place to relax

   It was new, clean and beautiful. Rooms had nice floors and comfortable bed. The restaurant, specially the dinner, not so good and expensive. Breakfast should have been included in the price paid. I paid for 4 nights and booking was done 2 months in advance. So not value for money.

  

• saadullah_k78

  02 octubre 2018
  Nice view from Sky Bar

  Excellent view on a rainy day . It was a interval between the two showers which we enjoyed at the pleasent night. Lemon juice was nice but the environment was truly enjoyable. The view of Phnom Penh looks great at night , colourful lights from the heights :) .

  

• Go54711935206

  03 noviembre 2018
  Mrs

  Very disappointing stay. The ferry was broken to cross the river. Took over an hour every day to get to the city. Accommodation was paid for on confirmation of booking, but on arrival was forced to pay a deposit as no record of payment. Checked out 3 days early, did not expect a refund, but was told deposit would only be reversed after a month! On departure already in our transport, we were stopped like thrives in the night and told we had to pay for 1 bottle of water ($6.38) taken from the mini bar. We had not used complimentary water provided each day, so there were many bottles that could have replaced the one supposedly taken from the mini bar. As the owner of a hospitality establishment myself, this is not acceptable. I can not recommend this property.

  

• Worldwidediner

  04 noviembre 2018
  Expecting perfection

  Checkin was very friendly and efficient, the rooms beautiful and clean. Great view of the Mekong, lobby was huge. Corridors to rooms well lit and very wide. The hotel is an oasis away from the hustle abd bustle of the city. The pool is massive, clean and a place to relax unfortunately "poolside service almost non existent" there are severL cracked tiles around pool The let down at the hotel is average food with substandard service

  

• vinnalouis

  28 junio 2019
  Five Stars with Three Stars Service

  I stayed in Sokha Hotel and Residences for 5 days. I have had so much problems with the staff because they dont speak fluent English. Its always Yes or No only. Front Desk service during check out was awful and there was miscommunication with how they handle my airport transfer. I hope they will train their employees to understand and speak English. This is a five stars hotel in Phnom Penh, and I expected a five stars service quality. But I was disappointed.