So Eastbourne Hotel

Comentarios destacados

• surfetti

  11 diciembre 2017
  Práctico y cómodo

  Me ha sorprendido este hotel. No esperen lujos pero es un hotel muy práctico y cómodo para pasar un par de días. El personal es muy amable. El precio es muy bueno. Está cerca del Seafront, de la estación de trenes y de un centro comercial. Esta vez el ascensor no funcionaba y tuvimos que subir las maletas por las escaleras. Menos mal que la recepcionista nos dio la habitación en el primer piso. Aún así, repetiría sin duda.

  

• Juan Jose R

  01 julio 2019
  Nada recomendable-Tirar el dinero

  Hotel sucio y abandonado. NO le han hecho un lavado de cara en años. Lo escogí por las fotos en su web pero al llegar vimos algo parecido a la casa de los horrores. Tuvimos que irnos a buscar otra habitación en otro establecimiento. Que a nadie se le ocurra tirar el dinero aquí!!!

  

• grumpytrave

  19 agosto 2020
  More like a hostel, did not stay, no refund.

  I would rather camp on the beach. Rooms dirty, damp and smelly. Presence of unsavoury characters loitering and drinking outside hotel. Would not recommend for a family. No parking. No refund. Worst hotel I have ever seen.

  

• Andy090969

  13 septiembre 2020
  Near-miss

  We booked a double via agoda.com arrived at the hotel following confirmation from both agoda and So Eastbourne, To be told no double was available, and the we had to contact agoda ourselves. Why did we not get a phone call from hotel as soon as they new was a problem. It then took 4.5hours of phonecalls to agoda trying to sort it our, to eventually be offered a room in a hotel 23 km away, took the biscuit, so we got back in the car and drove home. A catalogue of errors, initially avoidable if the hotel had phoned and said no room available. Will definitely not recommend, and a national word of warning about agoda.com, totally time wasters, try to fob you off about 3rd party, then hang up on you, and then offer a room miles away.

  

• Pippa A

  02 octubre 2020
  No COVID refund

  Due to Covid we got credit. When hotels were allowed to re open tried on numerous time via email/phone to book. Hotel didnt open for a while after they were allowed. Now in dispute about wanting a refund as the customer service was so appalling!!! DO NOT CONTEMPLATE BOOKING. They are incompetent and are completely lacking in customer service or communication between head office and hotel. Sort your company out